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“Great Mexican Restaurant”

Puerto Nuevo Restaurant
Ranked #2 of 49 Restaurants in Banner Elk
Certificate of Excellence
Cuisines: Mexican
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Charlotte, North Carolina
1 review
“Great Mexican Restaurant”
Reviewed July 26, 2014

The food and service here was outstanding and they were able to seat us very quickly even though they seemed to be very busy! We highly recommend this restaurant!

Visited July 2014
Helpful?
Thank Lisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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361 reviews from our community

Visitor rating
    198
    103
    36
    18
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Banner Elk, North Carolina
Level 1 Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Best carnitas for miles and miles.”
Reviewed July 25, 2014

Very good guacamole made table side, and melt in your mouth carnitas. We enjoyed our waiter who was helpful but not intrusive. Going back tonight!

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Dick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, NC
Level 6 Contributor
113 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
“Surprising Mexican Fare in an Off the Beaten Path Location!”
Reviewed July 22, 2014

Didn't want to travel far to eat so we selected this restaurant. Tableside preparation of delicious guacamole was a treat! Food was very good as well. The owner takes pride in the restaurant as does his staff. On arrival he told me that since this was my first visit to his restaurant if I was unhappy with the food that I did not have to pay. " If you no like food, you no pay. Okay!" I thought that was a pretty good introduction. Waiter was very good and food was quickly prepared and served...he even asked me where I learned to speak Spanish without an accent! Good place to eat when in Banner Elk...friendly people and excellent food!

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank tvkelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Level 5 Contributor
69 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Quite a surprise!”
Reviewed July 17, 2014

I must say, I was happily surprised with the food! The atmosphere is nice, quite area, clean and overall a great locale. I had the enchiladas, and my husband got the street tacos, his go to kind of thing. Great street tacos, and everything was sooo fresh!! Just so glad there is a nice Mexican restaurant in town when we visit, definitely worth going too! Oh! And, yesss the marguaritas are great!!

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank giamariai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
naples, fl
Level 4 Contributor
44 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
“food is good but,,,,”
Reviewed July 15, 2014

The meal part of the dinner was good but other factors in the experience were not. We waited nearly thirty minutes for our food is a rather empty restaurant, and when it finally was delivered my plate was brought and the fixings for my wife's meal of fajitas came but no meat until five minutes later when i found the manager. I noticed the same problem at other tables as food was brought out when ready and other diners at the same table would wait for theirs to be ready before they could eat. Waiters had no idea who ordered what, and would stand there asking who's plate it was.
It took nearly ten minutes to get my credit card payment processed and that was only when I went up to the cashiers check to offer to pay by cash.

When we left I told the apparent manager my concerns and he muttered -thank you for your opinion.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank beechbum530
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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