My husband and I enjoyed a couples trip to BHI in May. I found the staff at the Inn very easy to work with to make our reservation and the emails with the receipt and confirmation were timely and helpful. At check in, the Inn keeper showed us around and let us know about the downstairs, golf car and our room. We found the Inn to be clean and well-maintained. Our room had a gorgeous view of the harbour and the deck outside made it comfortable to go outdoors and relax and take in the fresh air and watch the ferry come and go. It also made for a beautiful setting as we watched the sun set. The room we stayed in was overall well maintained with nice linens and comfortable chairs/table/sofa etc. The bed mattress was extremely comfortable. We found it very convenient to have the breakfast served continental style in the morning so we could grab a bite when coming back from a walk on the beach or before heading out for a morning activity.
The reason this is not a 5 star for us is more for picky reasons. This is an excellent inn and I recommend it to anyone. But these upgrades/updates would make the Inn a 5 star for us.
1 - Make the breakfast more upscale. The coffee brewed was folgers and the creamers were a powder. These little things make a difference. Brew a higher quality coffee and set out creamers and items that help a customer customize their morning coffee. Maybe that does mean less selection but make the selection quality. Some of the food items were blah. The sausage biscuit was not a good quality and I am sure they could find better bagels to put out. I would even suggest one hot item to be served. Maybe a small batch of scrambled eggs or hot oatmeal prepared daily.
2 - This Inn does not recycle. That was pretty surprising to us. It is now 2013 and to see a business not take part in recycling is disappointing. Strategically place a few recycling bins in the dining area and a bin in each room and it could be taken care of.
3 - There could be a few updates made to our bathroom. I found the fixtures all extremely dusty yet a cleaning service came in each day. The bathroom has great water pressure but the shower head was basic. Again, just this little upgrade to a more deluxe shower head can make a difference in feeling like you are staying at a classier inn.
We will definitely consider the Inn again for any trips we make to BHI. But these little updates would take the Inn from a 4 star to a 5 for us in no time. All staff was courteous and helpful and we always felt safe on the property. Just taking a leisurely walk from the Inn to look at the houses nearby or to walk to dinner was such a nice treat too.
- Official Description (provided by the hotel):
- You wake up in the morning...and step onto your private deck where sailboats rock gently in the marina. Beyond, you see a wide stretch of blue ocean, and to the side a creek winding through serene marshland. Surrounding the harbour are homes, both quaint and majestic—a scene that has inspired this place to be called "the Nantucket of the South." The Marsh Harbour is a boutique Inn, reminiscent of a grand coastal manor estate, overlooking the Harbour on Bald Head Island. Accommodations include nine rooms and four spectacular suites. A breakfast buffet is served daily in the dining room and a wine and cheese reception is hosted on the weekends. Enjoy sweeping views of the Marina, Atlantic Ocean and the marshes from every room. Golf cart (the only island transportation), breakfast, daily housekeeping is included in your rate. We are the only hotel facility on Bald Head Island. Suites are also available for fractional purchase, offering 4 weeks per year usage. ... more less
- Also Known As:
- Marsh Harbour Hotel Bald Head Island
- Marsh Harbour Inn Bald Head Island