I'm finding that the front desk staff and the central reservations folks are not friendly at all. I've stayed at several Residence Inns and I'm started to get very upset that I'm noticing a trend. They barely want to honor the pre-negotiated corporate rates...either saying that they are unavailable or they raise them. This hotel in particular raised the rate, and then when I wanted to remove a day but add a different date, they wanted to raise the rate again, even though I had already booked a room and had a lower rate for the exact same day.
The rooms are nice and clean, and the grounds are nice, but the attitudes and lack of willingness to please the customer sucks!!! Additionally, there was some family brawl that took place on the hotel grounds with children present, which led to the arrival of NYPD. Not sure what type of folks they are attracting at this hotel!
This location also is too far from mid-town and even too far from the Bronx. It is not a straight shot...highways, expressways, parkways, and then it is hidden when you finally arrive. There is a small sign on the main road, but the hotel is no where in sight!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Marriott, Travelocity, Orbitz, Priceline, Hotwire, TripOnline SA, Cancelon, Cheap Tickets and Hotel.de so you can book your Residence Inn Yonkers Westchester County reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Residence Inn Yonkers Hotel Yonkers