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“good service”
4 of 5 bubbles Review of The Thompson House

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The Thompson House
Ranked #2 of 6 Hotels in Windham
Certificate of Excellence
Toronto
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“good service”
4 of 5 bubbles Reviewed September 15, 2009

The hosts of the hotel definitely did their best to keep us happy. Indeed, it was personal service which was wonderful and made us feel welcome. It was nice to have such a nice hot breakfast that was served to us. The quality of the food were reasonably good. We also ate at one of their dinners. I tend to like brand new places to stay at, so keep that in mind as I say that I was not too fond about the state of the rooms. The furniture and decor were old and I found the rooms to be quite musty. But the size of our room was generous and comfortable. The grounds are beautiful. The rooms had definite character. I found the cost of the hotel a bit on the higher side in comparison to what you could get in other other hotels. I understand that their costs of running the hotel would be high and they did offer a fair amount, but for the price we paid I would have appreciated a fresher room.

  • Stayed September 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank D D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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127 reviews from our community

Traveler rating
    106
    14
    3
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
New York City
1 review
5 of 5 bubbles Reviewed September 9, 2009

We have stayed here many times. Our younger one is now thirteen, and our older one is eighteen. We have stayed here since they were six and eleven. We love the relaxing atomosphere, the beautiful clean pool, and the scrumptious meals. The hosts are really special people and we look forward to seeing them once or twice a year.

  • Stayed September 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alienbx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 9, 2009

I don't vacation well but my wife and her family came here as a kid, so we started coming last year. Well, this is our second year and we start looking forward to coming back the minute we leave. The people, the food, the atmosphere ... everything is geared toward making our stay relaxing and pleasant. Everything we do for entertainment is within reach and when we just want to chill, that's fine too.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SongSinger312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed August 31, 2009

I have been vacationing at the Thompson House since I was 4! (That was a long time ago). Our most gracious hosts Eric and Debbie are like family and I have made lifelong friendships over the years. It's more than a hotel - it's a place where you can feel right at home. The activities are numerous, the food is plentiful and delicious, and the scenery is spectacular - especially in the fall.

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mcronin111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed August 18, 2009

I found TH throug the reviews on Trip Advisor - I was shocked to find a hotel where every review gave it a FIVE star rating. With that type of mass approval, I booked the trip for my extended family (ages 3 - 71). To be completely honest, I would probably give the TH a rating of 4 because there are some flaws - but, the positives are so good, I'm going to keep the 5 star streak going!

First impression as you drive across the bridge onto the property is WOW - this is beautiful. Second impression as you walk into the lobby is WOW - am I in a senior citizen home? Be careful not to trip over a walker or oxygen tank as you approach the front desk to check in. The main building is clean - but, there is a distinct smell which you'll find in the rooms as well. These two reasons (the over population of seniors, as well as the bad smell would lower the rating) but those are the only two bad things we found.

Our rooms in the main building were spacious. Each room has a large terrace with 2 loungers and 2 chairs. For an extra charge you can have a fridge added to your room. I liked the convenience of the main building to the dining room, game room, and pool.

The pool is huge! There are plenty of lounge chairs, and tables available. They also provide towels - but, you may want to bring your own. There were activities throughout the day, such as rock climbing, ice cream social, lemonade and cookies, dice, shuffle board. Each evening there is a show - the children LOVED the magic show. I found him to be entertaining as well and I usually hate those types of shows.

There is also a large playground for children. The equipment appears to be safe and the kids had a great time using it.

All in all, the TH is a perfect destination for a family vacation in the Catskills. Everything is well thought out and the family who runs this establishment were lovely, friendly and accomodating.

See you next year! ;-)

  • Stayed August 2009, traveled with family
    • Value
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Helpful?
Thank HelenAKord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astoria, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 16, 2009

This is the perfect family place. we have been here two times with our grandsons, ages 5 and 7. we enjoyed the many activities together, especially the tournaments and evening entertainment geared for all ages. Everything is immaculate. the pool and surrounding area is great. the game room is fun for rainy days. Our room was clean, comfortable and large. Our balcony, overlooking the golf course, spectacular. we look forward to returning next summer with our family.

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank astoriabell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merrick, N.Y.
1 review
5 of 5 bubbles Reviewed August 10, 2009

We have been going to the Thompson House for 19 years and my children have grown up knowing that this is our annual vacation spot. We have met families that return the same week every year and our children have grown up together. My children count the days all year until the next trip and keep in touch with their friends form all over the tri-state area all year long. We have made many friendships here and we are as comfortable at the Thompson House as we are at home. The dining room is beautiful and the food is great. The pool is gorgeous and we literally relax and enjoy each other for 7 days straight. I recommend it to anyone and everyone!

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fasanog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Thompson House

Property: The Thompson House
Address: 19 State Route 296, Windham, NY 12496-5307
Location: United States > New York > Catskill Region > Windham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Windham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Thompson House 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
For over seven generations, families and groups have joined us for traditional hospitality and wholesome entertainment here in this northern Catskill Mountain resort. Located in the beautiful town of Windham, NY, The Thompson House is the ideal place for any type of getaway. ... more   less 
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Also Known As:
The Thompson House Hotel Windham
Thompson Hotel Windham
The Thompson Hotel
The Thompson House Windham, NY - Catskill Region

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