We were in town for a competition and our stay was a disaster from start to finish. As soon as my mother got out of the car she slipped and fell on ice. When she went to check in she told the man at the desk and his response was "Oh ya?" We got up to our room which was freezing cold and my niece went to the washroom after such a long drive. The toilet didn't work...it wouldnt flush! My mom went downstairs and was able to change rooms. Imagine our surprise when we walked in and there was luggage on the beds...people were already staying in this room. The third time is the charm...we get into our third room which is still freezing cold and turn the heat on. It took until 3am to finally warm up. Once heated up there was only two temperatures, swealtering hot or freezing cold. We were out all day and when we returned that evening someone had come in and turned our heater off so it was freezing cold again. That was all they had done though. No one had cleaned or made beds or anything. They had only specifically come in to turn our heat off. The headboard on my bed was broken and the "free breakfast' would have been decent had there been milk for the cereal or juice to drink. The only good think about this hotel was they had decent tv's with lots of channels to watch when the kids went to sleep.
- Official Description (provided by the hotel):
- Our Super 8 Williamsville / Buffalo Airport hotel is located off Interstate 90, near Buffalo / Niagara International Airport and downtown Buffalo.Wake up to free 8-item SuperStart breakfast bonanza every morning before you head out for the day. Take advantage of time-saving conveniences like free 24-hour airport shuttle service, free Wi-Fi, on-site gym, large-vehicle parking, Park Before You Fly packages and a business center. All rooms were recently updated with new carpeting, and we have pet-friendly and non-smoking hotel rooms available. ... more less
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- Also Known As:
- Super 8 Williamsville/Buffalo Airport Hotel Williamsville
- Econo Lodge Williamsville
- Williamsville Econo Lodge
- Econolodge Hotel Williamsville