When I checked in, I was presented with the rate that I had reserved on the internet.
I am allergic to house-dust mite and when I go into the room, not only that the bed sheet and pillow case looks like it has not been changed, but also I started sneezing.
Window was not closing properly or cannot be closed.
On the second day, the toilet was not flushing and the hotel cannot fix it until the next day and I found some bug on the bed.
On the third day, while we login to the internet (it shows extended stay reservation), it shows that the price quoted was actually lower than the price we are paying. I asked for some price adjustment, but the front desk give funny excuses as if she did not understand what I meant.
How can a weekly price be more expensive than a daily rate?
I saved all the picture shown on the website (using screen capture on my computer) and anyone needed the picture, I will be more than happy to send what I paid and what was shown on the website.
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- Also Known As:
- Extended Stay America - New York City - Laguardia Airport Whitestone, NY, North America