This hotel seems to miss just a little bit everywhere which leads to a lousy experience.
Here are the pluses and minuses:
1) Staff is friendly but not overly helpful
2) Concierge lounge is great
3) Bar and breakfast area is excellent
4) Cleanliness of the rooms is good.
5) Aveda products are a nice touch.
1) Be aware, long walks to most rooms. I was in 587 and it took me 4-8 minutes to walk to my room or to reception.
2) Linens need updating for this quality of a hotel.
3) The internet here will make you long for the days of dial-up. It is just horrid and unacceptable. To put it in one word...shameful and they charge $12 for the privilege of wishing you had your internet service of 1999.
4) The bed is lumpy and not too comfortable.
5) Heating was spotty. At times it would feel like you were in a sauna and other times you would feel like you were in an ice house. They need to do better.
6) The heating system hurts your sleep quality. I woke up multiple times either freezing or sweating. Bad combination.
7) During winter, the room is unusually dry. My eyes were bloodshot each morning. I wish I could say it was because I was out clubbing but it was the room.
- Official Description (provided by the hotel):
- Delight in the resort atmosphere of the remarkable Renaissance Westchester Hotel in White Plains, NY, nestled on 30 acres of scenic countryside in Westchester County. Our hotel is located only 35 minutes from New York City. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Orbitz, Hotels.com, Priceline, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Renaissance Westchester Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Renaissance White Plains
- White Plains Renaissance
- Renaissance Westchester Hotel White Plains, Westchester County, NY