The hotel itself is great like most well run hotels in its category. I am a business traveler and I stay in many hotels across various chains. I encountered the best front office associate I have ever met in this hotel. His name is Robert.
From the beginning he was friendly, courteous and professional. He explained everything from parking to dinner in detail but efficiently. He predicted my questions and needs and met or exceeded them. AND he did all that with a big smile and lots of enthusiasm. He is better than front desk at the Ritz, four seasons or mandarin. Mr. Finney, you have a great asset at your front desk where first impression is key, you got a winner!
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- Also Known As:
- Residence Inn White Plains Hotel White Plains
- White Plains Residence Inn
- Residence Inn White Plains Westchester County NY