I want to thank the Residence Inn White Plains for how kind they were to my mother-in-law, when she arrived from FL for a few days. When they didn't have the room she requested because there was a leak in it, they found her another, though it did not have the walk in shower that she needed. They attempted to relocate her in another hotel, but that did not work out. Julie, Jason, Robert, Kristal and Dawn were all wonderful seeing to her needs and helping her when she requested it. The Marriott Chain is to be commended for having such fine staff at their hotels.