My husband and I stayed at this property 16-17 March and had a very good experience, with a couple of hick ups. Upon arrival the valet staff were very busy and no one offered to assist with our bags which is uncommon at the Ritz. Check in was prompt and the staff was very warm and friendly. We booked the executive suite, which was very nice and roomy, with a view of the front of the property. The sleep quality was superior, the beds were comfortable and extra pillows were left in the room, as requested.
The highlight of our stay was the couples massage at the Ritz Carlton Spa, it was truly a delightful experience worth returning for, many times over. We ate breakfast in the lobby; the service was slow, it took 20 mins to receive a menu, and an additional 25 mins for the food to arrive. Many of the tables were left dirty until guests inquired about seating. Towards the end of our meal, I felt as though we were being rushed by the staff because, they were trying to turn over the room for lunch.
This location has a residence attached therefore, there is a steady flow of traffic through out the day. Overall I had a pleasant experience and I would return, if not only to visit the Spa.
- Official Description (provided by the hotel):
- Discover The Ritz-Carlton New York, Westchester, the premier hotel in Westchester County, just minutes from Scarsdale, Bronxville and Rye. A mere 20 minutes to Greenwich, CT and only 31 miles to midtown Manhattan, this modern and sophisticated luxury hotel offers business travelers, couples and families a convenient location paired with an unforgettable experience. The hotel features exceptional amenities, beautifully appointed guest rooms and suites, full service Salon and Spa, 24-hour fitness center and a heated indoor rooftop pool with sauna and steam room. Enjoy two on-site dining options in either the Lounge or at BLT Steak to complement your stay. ... more less
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- Also Known As:
- Ritz-Carlton Westchester Hotel White Plains
- Ritz Carlton White Plains
- Ritz White Plains
- White Plains Ritz-Carlton
- The Ritz-Carlton New York, Westchester White Plains, Westchester County, NY