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“Mediocre at best….” 2 of 5 bubbles
Review of HYATT house White Plains

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HYATT house White Plains
Ranked #4 of 8 Hotels in White Plains
Certificate of Excellence
Singapore
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Mediocre at best….”
2 of 5 bubbles Reviewed November 27, 2013

While the desk staff was nice, helpful and professional little else positive can be said for my three night stay. This is not a full-service hotel and I would characterize it as little more than a slightly enhanced Hampton Inn. Note there is no restaurant and only a limited complimentary breakfast is provided. If you want dinner you will need to drive into White Plains proper or order pizza for delivery. However, wifi was good. I suppose the room sizes are a decent value for the money. Most guests were midlevel corporate employees.

  • Stayed November 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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493 reviews from our community

Traveler rating
    290
    143
    42
    13
    5
See reviews for
220
71
26
123
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Melbourne, Florida, United States
Level Contributor
124 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed November 20, 2013 via mobile

Had the chance to spend the night at the Hyatt Place in White Plains and it was another great choice. The Hyatt is clean,well maintained and the staff is very friendly. My room was upgraded and it was very clean. The breakfast was very good with multiple items and well stocked. I would highly recommend the hotel when in the area.

Stayed November 2013, traveled on business
Helpful?
Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saco
Level Contributor
82 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed November 17, 2013

My daughter and I stayed here recently on a college "tour" trip. The front desk staff was extremely kind, knowledgeable and helpful. Our room was perfect with very comfortable beds, clean bathrooms and online booking requests honored. We've traveled a lot and this is one of the best places we've stayed. Highly recommend.

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RoamWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scarsdale, New York
1 review
5 of 5 bubbles Reviewed November 6, 2013

Last month (October), my sister made a reservation for her and her family to stay at Hyatt House so she could take her son to an important medical appointment near the hotel. I had recommended Hyatt House because my husband, daughter and I had stayed there in Sept. 2012 for two weeks when we had to vacate our house on short notice. As I told my sister, the 2-bedroom suite we stayed in was spacious and comfortable, and it was a wonderful place to stay. The service was impeccable.
This time around, there was a mix-up with my sister's reservation (partly due to me) and the General Manager, Anthony, was incredibly understanding. My sister did not end up staying at Hyatt House, but Anthony handled the situation very well. I was very pleased with his professionalism and attentiveness. I would highly recommend this hotel.

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Patricia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai (Madras), India
2 reviews
5 of 5 bubbles Reviewed November 6, 2013

Comfortable, convenient and quiet place. Rooms are spacious with Kitchenettes, maintained well around. Easily accesible to the shopping malls nearby though free shuttle service and also to NYC through the subway. It's one of the best places I have stayed in the last 10 years particularly for a long stay and made by come back again for a stay.

Room Tip: Higher floors are preferred
See more room tips
  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TSMurali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Providence, Rhode Island
Level Contributor
140 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed November 4, 2013

Visiting for just one night. The service was excellent. We needed to check in early for a wedding that night, and the staff was very accommodating. The suite was well-maintained. I am sorry we did not need to stay longer as the amenities, including the kitchen, were higher quality than other extended stay locations I have visited.

It was quiet even though at breakfast on Sunday the hotel appeared to be pretty full.

NOTE: When using GPS you need to put in Harrison rather than White Plains to get the Corporate Park Drive location.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Chuck B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
112 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed October 26, 2013 via mobile

Stayed here 4 nights on a business trip. Rooms very clean, spacious, hotel staff very service minded. Location a bit dead, but only 5 mins to White Plains in a cab. Big downside for me was no bar for an evening drink. Price was very reasonable

Stayed October 2013, traveled on business
Helpful?
Thank Juelsvej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about HYATT house White Plains

Property: HYATT house White Plains
Address: 101 Corporate Park Dr, White Plains, NY 10604-3301 (Formerly Summerfield Suites)
Phone Number:
Location: United States > New York > Westchester County > White Plains
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in White Plains
#3 Romantic Hotel in White Plains
#3 Business Hotel in White Plains
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house White Plains 3*
Number of rooms: 159
Reservation Options:
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Also Known As:
Hyatt Summerfield Suites - White Plains Hotel White Plains
Summerfield Suites White Plains
Hyatt White Plains
White Plains Summerfield Suites
White Plains Hyatt
HYATT House White Plains Westchester County, NY

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