My family and I (wife + 3 teenagers) stayed here for just over a month. Having relocated to New York we used the Hyatt House as temporary accommodation while we arranged permanent residence.
The hotel is situated about 2 miles away from White Plains centre which, initially seemed like a problem, but the regular hotel shuttle-bus schedule made life easier and, in retrospect, being away from the centre of White Plains was probably an advantage!
Our overall experience was excellent. The accommodation is well presented and adequately sized (without being overly spacious). Our 2 bedroomed apartment had a well equipped kitchen withi microwave, toaster, pots, pans, dishwasher, coffee machine and standard-size fridge/freezer which we found to be very useful for the preparation of occasional meals.
The entire premises are well maintained and clean with full service of the apartment daily (7 days a week).
The breakfast buffet was very good and they rotated the hot options every day.
The evening "snack" was excellent and, if you've had a main meal for lunch, easily suffices. The complimentary beer and wine is a great way to unwind at the end of the day and, having checked out last week, my wife and I are missing our nightly glass of Copper Ridge Merlot!!
However, the thing that makes the Hyatt House really "work" is the quality of customer service! From Reception staff, to cleaning and catering staff, to the Management, this hotel offers a warm friendly and efficient service that is sadly lacking in most other areas of New York! Special mention of Darren, the driver of the complimentary shuttle whose friendly style and customer service enhanced our stay considerably!
A great facility that I wholeheartedly recommend!
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- Also Known As:
- Hyatt Summerfield Suites - White Plains Hotel White Plains
- Summerfield Suites White Plains
- Hyatt White Plains
- White Plains Summerfield Suites
- White Plains Hyatt
- HYATT House White Plains Westchester County, NY