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The Cheesecake Factory
Ranked #1 of 3 Dessert in Westbury
Price range: $0 - $30
Cuisines: American, International
More restaurant details
Restaurant details
Good for: Romantic, Families with children, Large groups
Dining options: Late Night, Breakfast, Reservations
Description: The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
Reviewed October 18, 2012

love their new lo calorie offerings. Only complaint w/ cheesecake factory are that acoustics are terrible. Sure, tall ceilings LOOK great but it's as loud as a school cafeteria.

Thank Joyce N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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202 - 206 of 301 reviews

Reviewed October 17, 2012

The White Chocolate & Coconut Cheesecake was amazing! Appetizers and Dinner were good! Good wine selection, but a bit predictable. Good date night spot, but would like o see service get better. Waiter was M.I.A too often during the dinner.

    • Value
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Thank FP2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2012

Huge portions, always busy on weekends though there's evidence of an economic slowdown beacause the wait there is no longer min. 1 hr. Great food- just dont over order. they give you alot- always fresh.

Thank 1TAGUY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2012

Great place for everyone...but the cheesecake is the best item on the menu! The atmosphere is busy and noisy. Everything ordered was prepared well and tasted delicious.

Thank Ernesquew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2012

I'm rating a 3 because my last visit was just a big let down primarily because of our waiter.... previous visits were not bad as our waiter/ waitresses were on point and attentive..

The evening started off okay we were seated immediately which was a surprise since this location is usually extremely packed. Once seated our waiter (Jason M.) did his little welcome spiel and asked us what we wanted to drink, naturally we started off with water as we hadn't had a chance to look at the menu.... OKAY so here is where it starts going downhill

After our waiter disappeared to get us our waters... we ended up waiting a good 15 minutes for him to return and take our orders... during that time a new table had been seated, given their beverages and gotten their orders taken by a different waiter... Finally we were able to order our food.. naturally at this point you'd expect that there would be a basket of bread at your table; Usually its the first thing a waiter/waitress does at the Cheesecake Factory (from previous experience) But no bread was to be found, meanwhile we're starving and getting into a pretty annoyed mood as ALL the tables around us even those seated after us received their complimentary bread. Eventually right before our appetizer arrived our bread did arrive... the food that we ordered came in a timely fashion as it wasn't our waiter who delivered them... Food was fine like it usually is. Quality of the food is never an issue when dining at Cheesecake Factory..

Ready to dig into my entree, I grab the fork but low and behold the fork that I received look as if someone took pliers to it as it was bent very oddly out of shape... didn't even bother looking for our waiter to replace it as he has been MIA since he took our orders so the helpful busboy who happened to pass by quickly replaced it for us. After our very filling meal we were ready for the check but our waiter was still nowhere to be found... the waitress tending to the next table could see our frustration and helped us out by finding our waiter and letting him know we needed the check. Very kind of her to do so BUT it didn't really help as it still took him a LONG LONG time to get the check to us and then never returned to get the check to be process so we ended up walking to the front to pay where he bumped into us and finally took the check.

All in all we spent more time WAITING/ waving people down for help than actually enjoying our meal.. So be on the lookout for this particular waiter he won't be taking very good care of you during your meal.

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1  Thank Patricia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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