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Red Roof PLUS+ Long Island
Ranked #4 of 4 Hotels in Westbury
Certificate of Excellence
Reviewed January 12, 2014

Stayed here for a quick overnight stay. At first we had a problem with the window in our room not locking. We were concerned because our room was on the 1st floor. After changing to our 3rd room, maintenance came and fixed the window. Customer Service at the front desk was nice and apologetic. The hotel room was neat and clean so it served the purpose for our quick one night stay. Overall, this is not a 5 star hotel but it satisfied our need and purpose. Would stay again if we had to.

  • Stayed: December 2013, traveled with family
    • Location
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Thank LilmamaMd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard_Auer, General Manager at Red Roof PLUS+ Long Island, responded to this reviewResponded January 14, 2014

Thank you for the review on your stay with us. We do apologize about the issue with the windows which has been repaired. We are glad that the rest of your stay was more enjoyable and comfortable. We hope to see you again very soon if your travels bring you back to Long Island.

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245 - 251 of 407 reviews

Reviewed January 8, 2014

Stayed 3 nights, this hotel is not what it use to be, became pet friendly which maybe a plus for some, rooms need updating, bed a little too soft for me, location is great near mall highway and major transportation, shopping and eateries. Room contained micro and frigerator. Bathroom was clean, staff was friendly.

Room Tip: rear of hotel higher floors
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  • Stayed: December 2013, traveled with friends
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Thank BAP-NYC-BURBS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard_Auer, General Manager at Red Roof PLUS+ Long Island, responded to this reviewResponded January 14, 2014

Thank you for the comments and suggestions on your recent stay with us. We are in fact a pet friendly hotel, as all Red Roof Inns throughout the country are also. Your feedback and comments help us get better each and every day, so we thank you for sharing those.
We hope to see you real soon if your travels bring you back this way.

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Reviewed January 7, 2014

We needed an extended stay until our house was ready and needed to stay local. The Red Roof was the only local place that could accommodate us through Thanksgiving and Christmas. That being said the place unfortunately gets a bad rap. Its location (out of the way but close to everything) and lower rates entice some unsavory people no doubt - thats just the way it is. The staff however treated us as if we were staying in a 10 star place. We didn't need much out of the ordinary but the few times we did they went above and beyond to help us out. The rooms ware clean and the beds were comfortable. We mentioned that we would need extra towels during our stay and got them without issue. The room below us had a leak that needed to be fixed via our room. The manager gave us adjoining rooms at the same price as the suite we were paying for and followed up to make sure it was working for us. The staff alone would earn my business again.

Room Tip: The rooms on the front side of the hotel get better wi-fi.
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  • Stayed: December 2013, traveled with family
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Thank Li H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard_Auer, General Manager at Red Roof PLUS+ Long Island, responded to this reviewResponded January 14, 2014

Thank you for the review. We are glad we were able to accommodate you and your family for an extended stay period. We pride ourselves on making each guests stay a home away from home. I will be sure to share your comments with the team and we hope to see you and your family real soon.

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Reviewed January 3, 2014

This hotel was excellent, clean and well kept, rooms were large and organized well, staff very helpful. Close to all major highways and shopping areas. Good rates, check inn was easy and re-registering each week was a snap. Stayed 6 weeks and would recommend this hotel to anyone, would stay here again.

  • Stayed: November 2013, traveled on business
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2  Thank JON C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard_Auer, General Manager at Red Roof PLUS+ Long Island, responded to this reviewResponded January 7, 2014

Thank your for the kind comments. Our goal is to make sure your stay, whether it is for 1 night or 6 weeks, is like a home away from home. We are glad that you were able to have that experience. I will be sure to share your comments with my team and we hope to see you again real soon.

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Reviewed January 2, 2014

I've stayed at this property at least 5 times in the last 3 years and this will be it for me. If you just wish a reasonable room this is the place, but not if you have more than one person in the room as the standard is now one towel/washcloth per room " they aren't hiring in the laundry", or if you need a phone menu (card thingy that tells you what the buttons do) "sorry we don't have any more" missing for the entire 3 day stay.

Staff are friendly, when I checked in there were NO towels in my first room and the phone was DOA along with a wedding party on our floor (4th) that was smoking (in a nonsmoking hotel) so we were moved to another room, 1 towel and washcloth and the phone worked but no menu. The night person was apologetic but it appeared that his supervisor knew the partiers as he kept bringing towels (that didn’t exist for us) to their room.

Avoid this place and try the Holiday Inn Express seconds away next to Best Buy and DSW.

Room Tip: Try the Holiday Inn less than 2 blocks away!
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  • Stayed: December 2013, traveled as a couple
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3  Thank 7352David
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard_Auer, General Manager at Red Roof PLUS+ Long Island, responded to this reviewResponded January 7, 2014

Thank you for your review on your recent visit with us. Our goal is to make sure that your stay is as comfortable and enjoyable as possible, and it looks as if we have failed to deliver here. Your comments are very valuable to us as we use them to get better each day. I will be sure to share these comments with my team and we hope that you will give us another try in the future.

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Reviewed December 24, 2013

Actually, i'm pretty easy. Well, you readers can decide for yourselves....
Any hotel or motel that provides me with a clean room,and a good bed, and has a friendy. attentive, courteous, patient and efficient staff, I'm that property's best friend. That said, it's hard to find......But, if you need a hotel in or near Westbury, Garden City, Carle Place etc, I highly reccomend this Red Roof Inn.
I just completed a three day stay, and have stayed at this property frequently. Both a few years ago, and this year.For various reasons, there are rooms that i prefer. When I've called a day or two ahead, if those rooms are available the staff has saved the room for me. Both Danny and Edith have done that for me. And they are both always friendly and full of smiles. Wanda has given me great directions and advice on local food.
Amd she also is a ray of sunshine. I know all their voices when i call. Richard, the manager, has been very nice to me. Adanna, the assistant manager, one night there was a problem with my reservation, the young lady working the desk could not get it resolved, Adanna overheard from the next room and came to the rescue, got me in to a great room and resolved the paperwork problem quickly. She is always super friendly, and is very much on the ball. Ryan has been very nice, on the overnight shift, and Joseph and Andrew the new guys, are eager, quick, and bright eyed. Very friendly. The security guards make rounds at night, are visible, and are polite, well dressed and friendly. The rooms are clean! Remodeled recently, and well appointed. the furniture is good, and new. The property is far nicer than any other Red Roof Inn I've stayed in, and the staff, well, you can't beat the current staff.
Peopel are human, and things are things- things happen. So, i never jump down anyone's throat unless they really push or ask for it. But if something is bad enough , i'll raise holy hell. After 6 or 7 stays at this hotel this year, i can't say anything went wrong at all. There were some little, really little things once or twice, the staff made the little things go way pronto! Immediately, if not sooner! It's a great place to stay.

Room Tip: It's a non smoking property, so that helps make all rooms more inviting.
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  • Stayed: December 2013, traveled solo
    • Value
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Thank Jeff A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard_Auer, General Manager at Red Roof PLUS+ Long Island, responded to this reviewResponded December 27, 2013

Thank you for the great comments. Our goal is to provide a perfect stay for each and every guest, and it looks like we have done that here. The staff will be thrilled to read all of your kind comments. We look forward to your next visit with us.

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Reviewed November 20, 2013 via mobile

I had the occasion to stay here while making deliveries in the area. Check in was a breeze. There was room for my rig and it was easy in and out. They put me on the first floor near the exit for my dog.

  • Stayed: November 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
1  Thank cjackd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard_Auer, General Manager at Red Roof PLUS+ Long Island, responded to this reviewResponded November 23, 2013

Thank you for your review. We are glad that you enjoyed your stay and that everything was convenient for you. Being one of the few pet friendly hotels in the area it is always a nice option to be able to bring your pet with you on your travels. We thank you for the comments and we hope to see you again real soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof PLUS+ Long Island

Address: 699 Dibblee Dr, Meadowbrook Parkway at Zeckendorf Boulevard, Exit M2-E, Westbury, NY 11590-6617
Phone Number:
Location: United States > New York > Long Island > Westbury
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Westbury
Price Range: $110 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Long Island 2.5*
Number of rooms: 163
Official Description (provided by the hotel):
The Red Roof PLUS+ Long Island is proud to announce our brand new renovation. The hotel has just completed a brand new and complete renovation of all guest rooms, suites and public spaces. Complete with a new lobby, new flat screen televisions and new hardwood flooring in all guest rooms. The renovation also included brand new furniture, all new bedding, updated granite bathrooms and window treatments in all guest rooms. Red Roof Plus+ Long Island remains dedicated to providing you a clean room at a great value with free parking and as always, we are pet friendly. Convenient to all local business and shopping in Garden City/Westbury and just minutes to LaGuardia and Kennedy airports and Long Island beaches. ... more   less 
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Also Known As:
Red Roof Inn Long Island Hotel Westbury
Westbury Red Roof Inn
Red Roof Inn Westbury

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