We stayed here for two nights prior to a cruise and for 5 nights following the cruise. On our first stay everything was great. Nice clean room, comfy bed, and good service. When we returned it was a different story. The room was clean upon check in, but after that only the bathroom and bed were OK. The rest of the room and floor was very dusty. I asked to have it cleaned, but it wasn't done so I did it myself with a towel. I had asked that we get extra bath towels each day and an extra shampoo. Even though I made this request through the desk and directly with the maid, it didn't happen. We ended up sharing towels several times. We also went to the drug store and purchased our own shampoo. The maid failed to leave us with Kleenex too, but we used toilet tissue. To be fair, the manager did remove a days charges from our bill which of course I did appreciate. I just wish we had the same good service for our 5 night stay that we did for our 2 night stay. The hotel is really nice and most people would be happy with the rooms and the beds. I have a bad back, and I need good beds. I've never had an issue here before with the room or the bedding. I will still recommend this property, and will stay there again for sure. Only thing is, next time I will not stay in a room serviced by the maid who did our second visit. This hotel is convenient and a great value for the area. This is the only time I've ever stayed at a property for more than 2 nights that we didn't leave a tip for housekeeping.
- Official Description (provided by the hotel):
- The Red Roof PLUS+ Long Island is proud to announce our brand new renovation. The hotel has just completed a brand new and complete renovation of all guest rooms, suites and public spaces. Complete with a new lobby, new flat screen televisions and new hardwood flooring in all guest rooms. The renovation also included brand new furniture, all new bedding, updated granite bathrooms and window treatments in all guest rooms. Red Roof Plus+ Long Island remains dedicated to providing you a clean room at a great value with free parking and as always, we are pet friendly. Convenient to all local business and shopping in Garden City/Westbury and just minutes to LaGuardia and Kennedy airports and Long Island beaches. ... more less
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- Also Known As:
- Red Roof Inn Long Island Hotel Westbury
- Westbury Red Roof Inn
- Red Roof Inn Westbury