We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (825)
Filter reviews
825 results
Traveler rating
562
183
48
18
14
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
562
183
48
18
14
Show reviews that mention
All reviews marco polo long island wedding weekend rose petals steam room game room hair and makeup makeup artist feng shui bridal party rehearsal dinner wedding guests the entire staff bottle of champagne shuttle service this past weekend room block
Selected filters
Filter
Updating list...
3 - 8 of 825 reviews
Reviewed 4 weeks ago

Stayed here one night for a business trip, I had a room on the Penthouse level, which is funny as it is actually the 4th floor and the same as any other floor. The room was very nice, it was huge, the bed was comfy with lots of pillows. The only issue I had was getting the temperature comfortable.
I would recommend this place as a business hotel.
We ate supper and breakfast as the restaurant see review Marco Polo

Date of stay: May 2019
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Laker0213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exploration753625, General Manager at Viana Hotel & Spa, responded to this reviewResponded 4 weeks ago

We appreciate your feedback of the Viana Hotel and Spa. Thank you for joining us while you were in the area for business.

We are happy to see that you enjoyed the speciousness of our Penthouse room. We take great pride in providing a clean and well-appointed space for our guests to enjoy at the end of the day.

We look forward to welcoming you back to the Viana Hotel and Spa and Marco Polo's Restaurant the next time you find yourself in the area.
Thank You,
Takir R.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2019

We stayed here a single night (Saturday) in conjunction with a wedding. This place bills itself as a major spa destination, but if aren't interested in that (as we weren't) then it basically becomes like any other chain hotel. The rooms were spacious and modern, if a bit overpriced given its location. Slightly annoying was the fact that the hotel mentioned possible shuttle service from the nearby LIRR station, but both arriving and departing the hotel, it happened to not be available, requiring us to take an Uber instead.

Date of stay: May 2019
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank TYPSUKR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exploration753625, General Manager at Viana Hotel & Spa, responded to this reviewResponded 4 weeks ago

Thank you for your review of the Viana Hotel and Spa. We are sorry to see that you did not enjoy a stellar experience during your stay.

We like to think of our hotel as a small oasis in the middle of this concrete jungle. We are a full service hotel, with spacious and comfortable guest rooms, an on-site Italian/Asian fusion restaurant/bar & lounge. We offer a game room, a spa, should you choose to indulge, a pool, hot tub area and a fitness room. We hope that you will provide another opportunity to show you a complete experience with courteous and helpful customer service by our wonderful staff.

We look forward to welcoming you back.
Thank You,
Takir R.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2019 via mobile

I want to thank Erin and the staff at Viana for making my son’s communion party so memorable! The party room was so nicely put together and decorated. Erin was so helpful and thought out all the details leading up to the big day! Our guests enjoyed and loved everything it was truly a great experience! We will definitely be back for future parties!!

Date of stay: May 2019
Trip type: Traveled with family
Thank catherinedor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exploration753625, General Manager at Viana Hotel & Spa, responded to this reviewResponded May 7, 2019

Thank you for your wonderful words for our hotel and our valued staff here at the Viana Hotel and Spa, Catherine. We were honored to have been such an integral part of your son's Communion Day.

We strive to provide great service, making sure that all the details are taken care of so that our guests do not have to stress. We are happy to take care of this for them so that they may sit back and enjoy the party. We are happy you experience this kind of service and will happily pass along your kind words to Erin and the rest of the staff.

We look forward to welcoming you for your next event. Until then.
Thank You,
Takir R.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 27, 2019 via mobile

We spent April 12 and 13 at the Viana Hotel for our son’s wedding along with about 100 guests attending the wedding at a nearby venue. Cannot say enough about the Viana. Erin began working with us about a year ago to start setting everything up. She, along with Bella were very attentive to all our needs. The bridal suite was perfect as well as the suite for the groomsmen. All the guests were pleased with their room accommodations. Since we are from Staten Island it was not a stress-free decision to pick a hotel on Long Island for our family’s special celebration and one that could accommodate all of our stay over guests. The Viana Hotel staff took all the stress from our decision. They were so accommodating in adding rooms to our original room block, arranging for use of their hotel shuttle to supplement the bus shuttle we arranged for, the late night snacks for guests returning to the hotel bar after the wedding “hit the spot”, the breakfast the morning after the wedding could not have been better — it was set up in a banquet room with plenty of food options and ample seating for our guests. Thanks again to a Erin and all at the Viana

Date of stay: April 2019
Trip type: Traveled with family
Thank caseybuster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exploration753625, General Manager at Viana Hotel & Spa, responded to this reviewResponded April 28, 2019

We were honored to have been an important part of your son's wedding weekend, caseybuster. Thank you for joining us here at the Viana Hotel and Spa!

We know that wedding planning can be stressful. We work with our brides and grooms and their families to alleviate some of the pressure in helping to take care of the details, especially when there is a bit of travel involved. We make sure that all the t's are crossed so that everything is perfect for their special day. We want to make sure that their guests are well taken care of so that everyone can have a great time. We will most certainly pass along your kudos to Erin, Bella and the rest of the team. Thank you.

We are happy to see that shuttle service was a plus for you and your wedding guests. We look to provide this variety of convenience so that everyone can get to the venue and back safely and on time to continue the party with us at the bar!

Thank you again for your excellent feedback. My staff and I look forward to providing another stellar experience and welcoming you all back very soon.
Thank You,
Takir R.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2019 via mobile

My friend and I enjoyed another great spa retreat at The Viviana Hotel and spa on Long Island. We live to book a trip here. We enjoyed the short getaway with spa treatments, total relaxation and a nice dinner at Marco Polo.

Date of stay: April 2019
2  Thank LollysLook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exploration753625, General Manager at Viana Hotel & Spa, responded to this reviewResponded April 19, 2019

We are so glad that you enjoyed a relaxing time with us here at the Viana Hotel and Spa.

We strive to pamper our guests at the spa, so that they can forget about the everyday stresses, relax and unwind. We are happy this was your experience.

Please join us again soon as your next spa appointment and dinner plans await!
Thank You,
Takir R.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews