This hotel is over priced! If I wasn't there for a wedding, I wouldn't have stayed. The shower had no water pressure so that made for an interesting morning. We complained to the front desk and they said oh well, there's nothing we can do. They could have take some money off the expensive rate considering we had to walk around all day without a shower. I got my hair done at the the spa in the late morning and it fell out by 6pm. That was before the dancing so there was no crazy dancing that would make it fall put. The staff in the salon were rude. They were mocking their clients and making snotty comments. That is unexceptable considering these people are paying you for your service! If you have a problem, discuss after your clients leave and not right infront of them. So rude and disrespectful. I wish I cohold get my money back, or at least the automatic 20% that's added on. The pillows in the hotel were dirty. Housekeeping wasn't paying attention when they put a lipstick stained pillow case on the bed - disgusting! I would never stay here again. It's not worth the amount of money they are charging.
- Official Description (provided by the hotel):
- Welcome to Viana Hotel & Spa! We are a member of the exclusive Small Luxury Hotels of the World and a LEED certified green hotel that has made a commitment to sustainability. Viana Hotel & Spa offers stylish and modern accommodations with luxurious amenities in every room. Our vibrant and colorful decor transmits the feeling of a tropical retreat in the heart of Long Island. Our layout has been carefully thought out to include feng shui, increased harmony, and an enhanced sense of vitality and joy. We are one of the area's only luxury boutique hotels that is energy efficient, green built, and feng shui based. We offer and unique and engaging alternative to small luxury hotels in the areas of Nassau County, Manhattan, and Suffolk County. We have many on-site amenities that are sure to provide the right balance of relaxation and enjoyment for your vacation. Our guests enjoy an atmosphere of peace and calm that is complimented by the zen-like design of each guest room. Special features of our hotel and spa include a rejuvenating spa, a full service beauty and nail salon, a state of the art fitness center and indoor lap pool, and a renowned casual restaurant with Italian/Asian fusion cuisine. Come enjoy our fresh approach to hospitality that ensure our guests' comfort is always attended to in style. We greatly anticipate your visit! Viana Hotel & Spa is a BW Premier Collection member and offers BW rewards points good towards free room stays. BW Rewards(R) members can earn points from a great selection of preferred partners, like Apple, or United Airlines amongst dozens of others. ... more less
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- Also Known As:
- Viana Hotel Westbury