My wife and I made reservations while traveling heading back to Maine. Buffalo was the arrea that we would end up in near the end of our driving day so we called IHG to make reservations using points.
I asked for a room located off I-90 in the Buffalo area. I'm so glad we reserved at this property. We were welcomed at check-in by a very friendly staff. We received a 1 bedroom suite as well as a goody bag for being IHG platinum. We were also given a chance to spin a wheel for an extra amenity. I won 1,000 Priority Club points(allthough the points have not posted and the manager has not answered my email to date.)
Anyway, we have not stayed at IHG properties over the last few years but have heard good things about IHG trying to improve their hotel quality consistancy problem so we thought we would burn some of the points we have accumulated over the years.
Wow! I'm glad this is where we ended up. We had a 2 room suite which had all kitchen amenities(think Marriott Residence Inn), a sofa, 2 televisions in each room. Free Wi-Fi was also included. One of the rooms was missing a remote control and they sent someone up right away to replace it. This was more than we expected. The room was extra clean.
When I asked directions for a restaurant in the area, the receptionist actually went to the computer to print out directions and also offered that her parents had gone to the same restaurant for Italian food(Mulberry's in Lackawanna) a few weeks previous and had a very good meal. Her parents were right and the food and ambiance of that restaurant reminded me of being back in Little Italy in NYC.
Here are my only complaints about the property-poor water volume in the shower and the room has motion sensors, so if you don't move the A/C shuts off after 5 minutes.
Maybe its due to old age but my wife and I obviously don't move as much as we used to and found the room at 77 degrees when I woke up at 1:00 in the morning. It was hard for me to get back to sleep since I had to wave my hand every few minutes to show that we were still alive to get the A/C to stay on. When I inquired about this the next morning, I was hoping that it was due to my overlooking instructions but was told that this was an energy saving feature as was the water volume in the shower. I'm all for saving energy but this was ridiculous. I was given the programmed response-" I'll report this to management ".
We slept late the next morning so we didn't experience breakfast.
My overall opinion of this property is still a 5 because of the attentive staff, the attractive accomodations and all the free amenities that go along with staying here. If we are in the area again, this is where were staying.
- Official Description (provided by the hotel):
- Staybridge Suites your extended stay hotel is located in the heart of West Seneca NY, minutes from Buffalo, Orchard Park and the East Aurora. Our all suite hotel is also within miles of many of Western New York s most desirable attractions including Niagara Falls, Casino Niagara, Walden Gallaria Mall, McKinley Mall, Ralph Wilson Stadium (Home of the Buffalo Bills), HSBC Arena (Home of the Buffalo Sabres),The Buffalo Convention Center, University of Buffalo, Buffalo-Niagara International Airport and the Downtown Buffalo entertainment district. Our location is ideal for conducting business with General Motors, Ford, Rich's Products, General Mills, New Era Cap, Geico Insurance, General Electric, Dunlop, United Healthcare, Mercy Hospital, VA Hospital, Roswell Park Cancer Institute,HSBC Bank, Fisher Price, Sorrento, Curbell, Enidine, Gaymar & Motorola At Staybridge Suites you can expect your stay will feature a superior upscale studio, one bedroom or two bedroom suite including fully equipped kitchens and free high speed Internet. Amenities include complimentary laundry facilities, fitness room, business center, indoor pool, meeting room, community area with fireplace, daily breakfast buffet and a Sundowner evening reception. When visiting Buffalo South we have what you need. Staybridge Suites is your best stay for a week, a month or even a year. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Travelocity, Expedia, IHG, Orbitz, TripOnline SA, Cancelon, Hotwire, Cheap Tickets and HotelQuickly so you can book your Staybridge Suites Buffalo/West Seneca reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Staybridge Suites Buffalo/West Seneca Hotel West Seneca