Let me preface this by saying that seeing West Point is a thrill of a lifetime!!!
This review is directed solely to the 'support' provided by West Point Bus Tours and it should be understood that they do not represent the professionalism exhibited by Army personnel on the facility.
Unfortunately, having to see West Point from the window of an old decrepit school bus leaves a lot to be desired. The majority of the participants on the tour were senior citizens and most had major problems navigating the steps that were designed for teenagers.
Oh yes, if you decide to take one of their tours, bring cash. There are no signs saying this and it is not noted on their web page so the first time that you will encounter the situation is when you hand the agent your charge card.
The museum is a 'must see' as it has four floors of magnificent displays.