We were expecting a really nice family holiday. Admittedly I messed up our booking and had paid online through Wotif for a cabin for three nights instead of a unit with ensuite and kitchen. The owner said we would be fine to upgrade to a unit for two nights instead of the three because of the third being booked out, and we would be refunded for the difference. My father went to get our refund just before leaving and the Owner said we owed him for the cabin for the third night and threatened to lock the gate if we didn’t pay! We ended up paying $130 extra for a cabin we did not use. On top of this there was a total lack of service and hospitality, and no kiwi spirit. Be warned, this guy is a cowboy operator.
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