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“Excellent location, good people but poor service”

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Waterfront Apartments
Certificate of Excellence
Tauranga, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent location, good people but poor service”
Reviewed January 15, 2014

This apartments location and the view was fantastic! (it was like literally right across the beach) and the staffs at the front office was friendly and helpful all the way through our staying(better than the people at the information centre for sure), the bathroom and the shower was excellent , however the cleaness and the wellness of the room was very poor.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gl_0610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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210 reviews from our community

Traveler rating
    130
    63
    12
    2
    3
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67
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Italian first
  • Japanese first
  • Swedish first
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English first
Kanto, Japan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 11, 2014 via mobile

Spider-wave is inside and cleaning service is not perfect...
But location and scenery is awesome.
I wish the service will be better...

Stayed January 2014
Helpful?
1 Thank 377n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
1 review
Reviewed January 7, 2014

A very nice, clean, and comfortable apartment hotel, located across the road from the Buffalo beach and a couple of minutes' walk away from Whitianga's restaurants. Even if the Buffalo road can be relatively busy in daytime, it is absolutely quiet and peaceful at night. A small kitchen was very helpful as I was able to make my own breakfast. I was given a ground floor apartment, yet it felt very safe and private. The best beach in the neighbourhood (the Flaxmill beach) can be easily reached within 15 to 20 minutes via a short ferry ride, and it is worth the effort. Larry and Deb were kind enough to extend my check-out time by a couple of hours upon my request, at no extra cost. The only shortcoming I can think of is limited internet access (with only 2 free hours provided upon arrival). But if I ever come to visit Whitianga again, I'll happily stay in the same place.

Stayed January 2014, traveled solo
Helpful?
Thank vlad_ottawa_2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Zealand
Level Contributor
2 reviews
Reviewed December 17, 2013

This apartment is absolutely faultless. The location is so convenient to shops and the views
is fabulous, right across the sea....management and staff so friendly and helpful...we recommend
it and will definitely go again
Recommend iether first or second floor for better views..

Room Tip: We recommend iether first or second floor for better views.
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Litia64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hastings, Hawke's Bay, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 8, 2013

2 bedroom apartment - fantastic balcony views over Flaxmill Bay. Maybe the bathroom could do with a bit of updating, but everything about the aspect, the views, the access to other attractions and the willing friendliness of the management and staff were absolutely faultless. We would go back again in a heartbeat. We won't tell you the apartment number that we were in, because it will never be vacant again when we want it.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Annette W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tauranga, New Zealand
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 27, 2013

We were in Whitianga for a weekend on a GrabOne Voucher and this location was absolutely worth it ... spot on ... supernice people, extremely helpful, would always recommend it ... we definitely will be back again ... the street is a little bit close, but that is just how it is when you are so closed to the beach ... ;-) ... did not mind it at all at night ... ;-)

Room Tip: upstairs is of course nicer than on the ground, but it is still great and great view too.
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank salsan2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerikeri, New Zealand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 9, 2013

Absolutely faultless.....a fantastically appointed apartment; very friendly staff and perfect location!
WE WILL DEFINITELY BE BACK! A briliant location for the annual K1 or K2 cycke race - good to see th pros warming up the afternoon before while I carbo loaded on the porch!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Margie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Waterfront Apartments

Property: Waterfront Apartments
Address: 2 Buffalo Beach Road, Whitianga 3510, New Zealand
Location: New Zealand > North Island > Waikato Region > Coromandel Peninsula > Whitianga
Amenities:
Beach Free Parking Kitchenette Suites
Hotel Style:
Ranked #3 of 23 Specialty Lodging in Whitianga
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Waterfront Apartments 4*
Number of rooms: 8
Official Description (provided by the hotel):
Waterfront Apartments is ideally located right on Buffalo Beach, Whitianga. All apartments having breathe taking ocean views and the well appointed property is only a 3 minute walk to restaurants & bars, shops, activities and even has a private entrance to The Lost Spring geothermal pools and spa. Everything is right at your door step or you could just stay and relax in your apartment enjoying the scenery. This is the gateway to all the Coromadel has on offer and the perfect base for visiting the likes of Cathedral Cove, Hot Water Beach and many other attractions. ... more   less 
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