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“Wonderful Stay” 5 of 5 bubbles
Review of Windmills Break

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Windmills Break
Ranked #2 of 2 Hotels in Yallingup
Certificate of Excellence
Perth, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Wonderful Stay”
5 of 5 bubbles Reviewed January 12, 2014

My husband and I stayed 2 nights in a courtyard deluxe room. The room and bathroom were spotless and had really nice quality finishings. Property surrounds were beautiful and peaceful. This is a great place to stay for a honeymoon or a relaxing break. As a local West Australian, I can honestly say after staying in the Margaret River region at many different locations in the last 20 years, this was one of my favourite places. Great location, friendly staff, great breakfast and dinner. They also mailed my phone charger back to me when it was left in the room....without being asked! Thanks and will definitely be back....

  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gefsha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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307 reviews from our community

Traveler rating
    219
    67
    18
    2
    1
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Perth, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed January 5, 2014 via mobile

We spent three nights in a premier spa suite at the end of December. The room was quiet, spacious and clean, however the bathroom was in need of an upgrade. The grounds and pool area are lovely. Staff were friendly, although not the level of service you would expect at a 5* hotel. Breakfast and dinner in the restaurant were very nice, but the restaurant lacks atmosphere (particularly on New Years Eve!) Overall for the price bracket, I don't think we will return.

Stayed December 2013, traveled as a couple
Helpful?
Thank EmmaB_45678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed January 4, 2014

Very poor service from walking in the door, to helping with the luggage and trying to book the restaurant from outside the hotel. The phone was hung up after requesting to speak to the manager on the basis that the dining room was full. On return to the hotel, one hour later, we observed one table in the restaurant occupied. We were not impressed.

  • Stayed January 2014, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Royle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David L, Owner at Windmills Break, responded to this review, January 6, 2014
Royle

Its disappointing to see this review.
I do not usually respond to reviews as I believe in the open forum of genuine opinions, but there are some points to clarify;

1. You rang from another location you were not satisfied with at 7pm, and my staff said you could dine with us after 8pm. You were not hung up on, my staff were actually under the impression you hung up on them.

2. You did not ask to speak to the manager until the following day, at which point I came in immediately for a discussion (I am the owner and please note, I left my son’s birthday party to do so)

3. You were given a $142 refund in service charges for the confusion around the dinner booking, and the other complaints you expressed to me. I believe that we were not at fault, but I commit to satisfying customers as best we can; no matter how rude they are towards my staff.

You weren’t happy during your stay, and it appears we could not help you enjoy your getaway on this occasion. Best of luck with your hotel selections in the future.

David
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed December 30, 2013

We enjoyed 2 nights in a courtyard room. It was really relaxing and the room was comfortable. The gardens and the pool area were beautifully kept. The staff were very helpful and polite. The breakfast selection was varied and it was nice to eat in the gardens. The location was ideal for many of the great places in Margaret river. Would highly recommend the hotel; quite highly priced but pretty comparable to other Margaret river hotels of the same standard and it did offer good value.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Holly h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
57 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed December 15, 2013 via mobile

Spent 2 nights here, lovely room and courtyard. Staff were friendly and welcoming :) food was yummy ! Great location and near to Yallingup. Pool was great as it was a very hot weekend !! Grounds were very well kept and flowers and plants were beautiful.

Stayed December 2013, traveled as a couple
Helpful?
1 Thank trayshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
1 review
5 of 5 bubbles Reviewed December 15, 2013

We had a lovely stay at Windmills Break. We found it so relaxing and easy, the staff were friendly, professional, and helpful, the room was comfortable with a great bed. The highlight for us was eating at the restaurant, the meal was just superb, the best meal I've had in a restaurant for a long time. Breakfast was also enjoyable and plentiful. The gardens and grounds were also delightful, lush and quiet with lovely pool and spa. Just splendid.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Neinre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed December 11, 2013

We have just had a superb stay at Windmill Breaks. We loved our room even though it was not one of the spa rooms. We had a large private terrace and looked over the lovely gardens. The staff were superb and did everything they could to make our stay as enjoyable as possible. The chef, Ian, is superb. We had two dinners there and we're only sorry that the restaurant closes on Tuesday and Wednesdays which were two of our nights there. Otherwise we would have eaten in every night. We had a lovely swim in the beautiful pool, which was just starting to warm up after winter. It is a lovely spot to stay to explore the wineries and beaches of the Margaret River. They certainly make you feel very welcome.

Room Tip: We loved our room without a spa facing the gardens rather than the car park.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PippaTrogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Windmills Break

Property: Windmills Break
Address: 2024 Caves Rd | PO Box 126, Yallingup, Western Australia 6281, Australia
Location: Australia > Western Australia > Margaret River Region > Yallingup
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 2 Hotels in Yallingup
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Windmills Break 5*
Number of rooms: 13
Official Description (provided by the hotel):
Windmills Break is a luxury 5 star resort located in Yallingup Western Australia - part of the Margaret River Wine Region. A Full Gourmet Breakfast is usually included in your tariff. With swimming pool, spa, gymnasium, tennis court and luxury furnishings in all rooms - Windmills Break is a small luxury resort. The property is fully licensed and has two 2 bars with food available most evenings. Room service is available. Windmills is a perfect romantic getaway destination. ... more   less 
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Also Known As:
Windmills Break Hotel Yallingup
Windmills Break Yallingup, Margaret River Region

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