Had lunch, didn’t book but the wait was quick. That’s where the service stopped. Our server was terrible. We waited 10/15 mins before being asked for a drink. Then again for the food order. Food was great.
One of the servers who was assigned other tables was a lifesaver as she noticed that our server was non existent.
No excuses Eagle Bay, you get massive crowds through, surely you can employ a manager who can oversee the floor. Doesn’t take much to either train your staff or have someone on hand who is checking whether Patrons have food or need more drinks.
We had to wait 10 mins for the kids ice cream, seriously, they are served in small tubs. Our trusty other server organised for us.
We have recently travelled to mainland USA, Hawaii, Alaska, South Africa, Mauritius and NZ. Unfortunately the service at Eagle Bay was the worst.
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