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“The lady at the counter doesn't want to be there”
Review of The Toffee Factory

The Toffee Factory
Ranked #2 of 5 Dessert in Denmark
Certificate of Excellence
Description: Located on a picturesque rural property in William bay, the factory is a place where visitors are welcome to stay a while. Everything is made on site & you may even be able to watch the little elves hard at work through the viewing windows. There are lots of samples to tempt you & the products are available in varying quantities & styles of packaging, designed either to take home as the perfect gift or to eat now - if you cant wait!! You are welcome to stay & enjoy The lovely surroundings, maybe even have a cider in the garden, stay for lunch or enjoy one of Australias bigge4st 7 best cones.
Restaurant details
Description: Located on a picturesque rural property in William bay, the factory is a place where visitors are welcome to stay a while. Everything is made on site & you may even be able to watch the little elves hard at work through the viewing windows. There are lots of samples to tempt you & the products are available in varying quantities & styles of packaging, designed either to take home as the perfect gift or to eat now - if you cant wait!! You are welcome to stay & enjoy The lovely surroundings, maybe even have a cider in the garden, stay for lunch or enjoy one of Australias bigge4st 7 best cones.
Level 2 Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“The lady at the counter doesn't want to be there”
Reviewed December 22, 2012

Heard good reports so headed there with a pocket full of cash wanting to buy toffee cider and one of everything. Spent $ 11.00 on some beautiful toffee but the rest stayed in the sky rocket due to the lady at the front counters attitude and comments. No customer service skills and overly rude. Replace here and the tills will be flowing.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Mullet2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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131 reviews from our community

Visitor rating
    55
    36
    21
    6
    13
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
Western Australia
Level 5 Contributor
75 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
“Rude and unhelpful”
Reviewed December 21, 2012

If they had a nice attitude and perhaps a toilet available for their patrons, this place would be wonderful. They treated us like they really didn't want our business at all. So they didn't get any. We moved right on.

  • Visited January 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Makka10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level 2 Contributor
5 reviews
3 restaurant reviews
“Service wasnt very good”
Reviewed November 26, 2012

this place wasnt very friendly and the toffee was expenisve not much for giving out free samples which is what the customer wants

Visited November 2012
Helpful?
Thank ally m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Western Australia, Australia
Level 3 Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Too much to choose from”
Reviewed November 14, 2012

Toffee in all flavours, brittle in all nut sizes and preserves and chocolate all washed down with some cider.....nice combination, all purchased at once, but eaten individually....wonderful preserves...try the garlics in preserve you eat as you would a pickle...amazing!

Visited November 2012
Helpful?
Thank Michelle J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level 6 Contributor
439 reviews
247 restaurant reviews
common_n_restaurant_reviews_1bd8 167 helpful votes
“Delicious Chutneys”
Reviewed November 5, 2012

We tasted chutneys, toffee and cider and enjoyed it all. My fav cider - ginger & apple; toffee - chocolate and chutney - asparagus

Visited November 2012
Helpful?
Thank R0wi3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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