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“Karisma Spa at Karma Chalets is Wonderful!”

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Karma Chalets and Karisma Spa
Ranked #10 of 33 Specialty Lodging in Denmark
Certificate of Excellence
Reviewed January 5, 2014

We booked Karisma Spa at the Karma Chalets in Denmark for a 'Girls Day Out' in January this year and we were all very happy with the experience. The staff welcome is professional, the venue is clean and beautiful, and the treatments are amazing!

  • Stayed: January 2014, traveled with friends
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Thank MissWendy29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarmaChalets, Owner at Karma Chalets and Karisma Spa, responded to this reviewResponded March 17, 2014

So glad you liked Karisma Spa. We love it too! As owners, we would like to thank our wonderful therapists, Denise, Suzy and Stephanie. They are amazing.

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53 - 59 of 92 reviews

Reviewed January 2, 2014

I had actually stayed at Karma not long after it opened maybe 15 years ago, not much has changed. It's quite nice, wonderful views to Wilson Inlet across the valley, it's about 5Km out of town, so not walking distance and you approach it up a very bumpy gravel and dirt track, not good if you have a normal car (not a 4X4). The accommodation is alright for $310 a night, the bedrooms are a good size and nice and clean, the bathrooms are excellent, well fitted out, but water pressure is quite low (saving water and septic tank issues?) Outside maintenance is poor.
There is a strict no dog policy. however due to circumstances we had to take our dog down to Denmark (we had him booked in with a local Kennel the next day).
When we checked in we mentioned we had a dog and that we were happy for him to sleep in the car over night. The pleasant check in lady suddenly became quite irate, the happy smiling face replaced with fire and brimstone. There was no way another dog could stay on the property for one minute, although her own dog was allowed to wander around outside without a leash. We were then subjected to such spit and bile that we almost cancelled the holiday. I was quite happy to sleep in the car overnight on the side of the road, but we found a very helpful place just down the road who were lifesavers.
Anyway, we had a reasonable holiday, but these people have no idea about customer service, I don't think they should be in the hospitality industry at all, maybe they've been there too long and just need to retire.
I think if you fit their ideal of the perfect guest then everything will be fine, as soon as you go outside that ideal all hell breaks loose. NOT happy Jan, we won't be back.

Room Tip: Choose somewhere else
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  • Stayed: December 2013, traveled with family
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6  Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarmaChalets, Owner at Karma Chalets and Karisma Spa, responded to this reviewResponded March 17, 2014

We were obviously not happy to read this review, however, some situations will never have an amicable resolution. The two couples booked into this upmarket chalet arrived on Boxing Day. They had received our terms and conditions with their confirmation which clearly states our 'Strictly No Pets Policy". Our chalets are not set up for pets, we are located in a forest with lots of small animals and birds and there is no where which is sensitive to nature to exercise (for toilet purposes) guests dogs.

As it was Boxing Day and Denmark was completely sold out for the Xmas break, we did not have an opportunity to find any alternative accommodation for these guests and their pet. We spent some time on their behalf trying to contact the local kennels but they were not answering their phones on this public holiday. Perhaps if these guests had called ahead and discussed the matter we may have been able to solve the problem but their suggestion of leaving the dog in the car from check in until the next morning, seems to me to be a most unsatisfactory solution. We have 10 chalets and many of the guests staying at that time would have liked to bring their pets. If we had permitted one dog, we would have had 9 other unhappy guests.

By the way, our water is not scheme water and therefore the pressure is a bit less than mains pressure but it comes from the most wonderful spring fed bore and is the sweetest most wonderful water you have ever tasted or showered under.

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Reviewed December 23, 2013

The accommodation is excellent: clean, well equipped, close to town and also secluded enough to be a truly peaceful getaway. The view from the master bedroom (we stayed in the chalet 'Wonder') was amazing - across the valley with views to the sea. Fully self contained accommodation - making meals was a breeze, and we made use of the CD/mp3 player and DVD hire. Highlights included the birds regularly visiting the balcony, and the on site day spa facility. Beverley was also very helpful and provided us with great local maps upon arrival. All in all a fantastic getaway.

  • Stayed: December 2013, traveled as a couple
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Thank Jemma C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 22, 2013

Dec 2013 - PERFECT! The photos do not give Karma Chalets the justice they deserve. The accommodation is clean, neat, quality and well set out and the setting shows nature at its best. Karisma Day Spa on site is a pampering heaven. Thank you for the most relaxing, rejuvenating and magnificent stay. We will be back.

  • Stayed: December 2013, traveled as a couple
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Thank Kackles22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2013

Stayed as a couple in the beautiful Zen chalet for a week while we explored Denmark. Beautiful chalet, very well equipped, spotlessly clean and very very comfortable - all the nice touches like good quality linens etc. We thoroughly enjoyed the great views and the visits from the friendly birds. The location was less than a 5 minute drive from town, and Bev was very helpful with giving us some pointers for places to eat. We will definitely be back!!

Room Tip: We stayed in Zen, which was perfect for a couple. It's located at the end of the row of chalets...
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  • Stayed: November 2013, traveled as a couple
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Thank Diana R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2013

We stayed there 2 days ago and had an amazing time. The chalet was beautifully refurbished with outstanding views from the deck. Our 3 night stay gave us plenty of time to sight see and relax before moving on to Melbourne. To date we have stayed in numerous locations across New Zealand and Aus, all of which have been great, but they were no comparison to Karma. Go there..... relax, enjoy the tranquility, beautiful setting, flora, fauna and bird life.

Room Tip: Any chalet I'm sure would be excellent but we had the most recent refurbished 2 bedroom one with...
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  • Stayed: November 2013, traveled as a couple
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Thank albacanadian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2013

We stayed here as a couple a few years ago and enjoyed the views so much, the chance to feed the wild birds & see them, so close up on the verandah and the close proximity to Denmark, the beach & wineries. We came back again this year with our 18month old daughter, and had another great holiday here.

The owners were very accommodating providing a high hair & stair guard also.
The only complaint really is the wooden venetians blocking the amazing view! (curtains or blinds would be a more logical idea!)

  • Stayed: July 2013, traveled with family
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Thank WaOzabout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Karma Chalets and Karisma Spa

Address: 1572 South Coast Hwy, Denmark, Western Australia 6333, Australia
Phone Number:
Location: Australia > Western Australia > Denmark
Amenities:
Free Parking Kitchenette
Hotel Style:
Ranked #10 of 33 Specialty Lodging in Denmark
Price Range: $132 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Karma Chalets and Karisma Spa 4*
Number of rooms: 10
Official Description (provided by the hotel):
Karma has 10 unique cedar chalets and the elegant Karisma Spa surrounded by forest with spectacular views across forest and farmland to the ocean. The chalets have kitchens, air-conditioning, wood fires, barbecues, balconies and spa bathrooms. A remarkable nature experience. Colourful birds dart amongst the trees and kangaroos feed out front. Karma is close to superb beaches and dramatic coastal scenery. The amazing Tree Top Walk and Bibbulmun Track are close and Karma is in the heart of the Denmark wine region. ... more   less 
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