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“Will be visiting again!”

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The White House Hotel
Ranked #1 of 1 Hotels in Herm
Certificate of Excellence
Manchester, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Will be visiting again!”
Reviewed May 31, 2014

We stayed for 2 nights in a cottage room with an en suite. The cottage room was quiet, warm and cosy with a huge comfortable bed and good quality bed linen. The cottage room is part of what was once a cottage but is now attached at one end of the hotel making the rest of the amenities accessible. The staff were very helpful and service was excellent. We ate in the various restaurants and the food was delicious especially the calamari in the Mermaid Tavern where we got to meet a lot of the staff who work there, all of which were friendly and very proud of the hotel and island. The hotel was busy while we were there but you were made to feel like you were a guest and that you mattered rather than a number, staff were very attentive without being in your face, always professional and friendly.The hotel has fantastic views across to Guernsey and when the tide is out only a minutes walk to a sandy flat beach with rock pools and sheltered areas for exploring and relaxing. The gardens around the hotel are well maintained and have some unique flora and fauna, some of which you can see on one of the walks around the island. We took a short walk over to shell beach and could see why it was so popular with families and those staying on Guernsey. The pale gold sand, clear aqua blue sea reminded us of the Caribbean! If you wanted you could have stayed out all day exploring the island or relaxing at the beach. Our teenage son wanted to go on the rib and kayak adventure but unfortunately didn't have time but we were told it was good fun and one way of experiencing the sea and cliffs around Herm.

Room Tip: The cottage room was quiet and comfy.
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Davies_S_66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HermIsland, Director of Hospitality at The White House Hotel, responded to this review, June 1, 2014
Dear Davies_S_66,

We're delighted to learn that you enjoyed your visit to Herm Island, and your stay at the White House Hotel. The hotel team are very keen to offer excellent service, whilst not being too attentive that it becomes too much. It is good to hear that this comes across to our guests.

Each of the restaurants and bars also are committed to offering good quality and great service, and so it's good to understand that you found this at the restaurants on the Island. I too love the calamari in the Mermaid!

Hopefully your son will get to travel on the Island rib voyage next time you stay - if you ask the team at reception, they'll see what they can organise for you!

We look forward to welcoming you back to Herm soon.

Best wishes


Jonathan Watson
Director of Hospitality
Herm Island Ltd.
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277 reviews from our community

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English first
Bromsgrove, United Kingdom
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed May 30, 2014

Peacefull, tranquil, 'back in time' customer and quality of service. If this is what your after in a short or medium term break then your unlikely to find better.

The Whitehouse Hotel, Herm Island is all of the above and more. It's not cheap but 70% of everyone who goes there have been there before. There aren't many holiday experiences that boast such customer loyalty.
The reasons will surprise you but also testimony to the positive experience you'll have. There are no TV's, or phones in the hotel, no cars or bicycles on the island but the Open fires, cosy lounges, incredible restaurant menu, extensive wine list, views back to Guernsey and Jethou and the incredible sunsets go just a part way to explain why you leave saddened and planning your next visit. Free WiFi throughout the hotel including the two pubs keeps you in touch with 'the world' while your there if you feel the need.

Arriving at one of Herms two habours, the hotel porter will meet you, greet you and load your luggage onto the back of a tractor, the next time you see it, it will be in Your room.expect the same on your return home, your luggage will be taken from your room, taken to the quayside and placed on board the ferry for you.

Plan your journey via a flight into Guernsey. A short 20 minute taxi from the airport (£15) will deliver you to St. Peter's Port and the 20 minute ferry to Herm. For timetable and fares see the Trident Ferries web site.

As myself and my wife viewed just one of the sandy bays on Herm we were saddened that we had not visited Herm when the kids were small. The island is so safe. Safe sandy beaches, rocks to climb, rock pools, fishing, secluded and picturesque walks. A couple of pubs, self catering apartments, camping or the Whitehouse Hotel. Something for everyone.

If you decide to stay in the hotel, there's also an outside heated swimming pool and tennis court available to you. The restaurant menu is simply amongst the best that you will find anywhere on the mainland. The restaurant is a formal affair, jacket and tie for the men is the expected norm.

So, what's the downs side? If Butlins or Blackpool is where your at, Herm is not for you. No burgers, candy floss or amusement arcades, you make your own entertainment. Couples and families can be found most times of the day just chilling, reading or playing board game. The rest are walking the island or chilling on the white sand beaches.

If you thinking of visiting for the day, save it for a day when the weather is fine. Herm is best appreciated by those that enjoy stunning views, unusual fawn and flora and sea birds. You can walk around the island in around half a day, plan to stay a while on one of the superb beaches where the water is a Mediterranean Turqoise when the sun is shining.

Herm is must day trip from Guernsey but if you have a few days, stay at the Whitehouse, relax, unwind and read that book you've had a job starting. When you've done that, have a beer, have a snooze find a new walk and do it all again. Want to mix it up? There are boat trips around Sark, Herm and Guernsey.

Unsure? Just do it, 70% say your unlikely to be disappointed......

Room Tip: Ask for a balcony overlooking Guernsey. Also check when they are doing deals. We opted for the Blueb...
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ange1o-Custode
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HermIsland, Director of Hospitality at The White House Hotel, responded to this review, June 1, 2014
Dear Ange1o-Custode,

Very many thanks for reviewing your recent stay at the White House Hotel. We're delighted that you enjoyed your stay on Herm, and thoroughly enjoyed the service, ambiance and cuisine at the White House Hotel.

Many guests find the relaxing nature of the Island in general a draw, particularly when they find the Hotel to be just what they are looking for too. It's great to hear that this was ideal for you, and we very much hope that you will visit us again soon.

Best wishes



Jonathan Watson
Director of Hospitality
Herm Island Ltd.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcester, MA
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed May 26, 2014

The one thing that we regret the most is the fact that we could only stay for 2 nights at the White House Hotel, but we wanted to get a feel for each of the Channel Islands for possible future trips, so we spent 2 days on Herm, 2 days on Alderney (another wonderful place!), 2 days on Guernsey and 2 days on Jersey which included a lot of flying, but the flights are cheaper than the ferries.

For new Channel Island tourists I recommend to book your hotel/B & B at least 4 or 5 months in advance, otherwise there is not much left to choose from.
We didn't get all hotels that we wanted for the other islands, but we were lucky to get the Crow's Nest suite at the White House Hotel when we booked all accommodations in mid February.

The Trident ferry from Guernsey to Herm (included in the Crow's Nest package) takes 20 minutes only, but once you step from the ferry, you seem to be in a totally different world.
No cars, no airport, we didn't even hear a single cell phone ringing in 48 hours :).
I absolutely loved that!!!

From Rosaire Steps where the ferry left us with our luggage (a nice employee from the White House Hotel brought it via ATV up to the hotel and then to our rooms), we walked uphill until we reached a gate which is for the White House Hotel guests only.
From there the path lead us through some trees and high bushes. We discovered another path on the right which was called "Princess Radziwill's Path" (Lee Radziwill was Jackie Onassis' sister), and a few hundred yards later there were chaise lounges to our right and to our left with some guests dozing in the sun.
We continued walking past the swimming pool and went inside the hotel, received our key and welcome wishes and then walked up two flights of stairs (the second staircase was already inside our suite). There we entered a very spacious bedroom with the most beautiful view of the sea surrounding Herm Island.

The master bedroom had a real kingsize bed (this was the second time on the Channel Islands that we had a kingsize bed, the other one was at the La Barbarie Hotel on Guernsey) which is very hard to get in England (with the exception of London, of course) and on the islands as well. British people are shorter and slimmer than most Americans and obviously are no fitful sleepers either :).
In the second room there was a small bed with two more chairs and a table plus plenty of closet space.
There was a welcome gift on the bedroom table, fudge and shortbread cookies. Good stuff!!!
Another nice feature was the built-in wooden shutters in all windows. They made the rooms dark enough to sleep a little longer in the morning (after all it's getting light before 5 a.m. in May).

In mid May we still were able to get the rooms cool just by airing out in the morning and at night. But I could imagine that guests need a. c. in the summer months when it's not cooling down much over night.

What we enjoyed were the gorgeous pheasants, their feathers were red & gold and once in a while you could hear them call for their mate.
At night we left the balcony doors open (this was mid May 2014 and warm enough) and fell asleep to the sound of the waves rolling onto the beach.

The only thing that I disliked was the shower inside the bathtub. It was too high to step easily in and out of the shower. A walk-in shower would have made the Crow's Nest experience perfect, but I still give it 5 stars. Just a suggestion for future renovations. Remove that bathtub or add a walk-in shower. There's space enough for both.

On the Crow's Nest balcony was another set of chairs and a table. Don't forget to bring your camera with a good zoom, the view from the hotel room is breath-taking and if you are as lucky as we've been, you get some great close-ups from the pheasants which seem to gather under the room in the garden. Lovely creatures :).

Included in the room price was breakfast and dinner. You are expected to wear decent trousers (no blue jeans), decent shoes (no sneakers), a button down shirt (no T-shirts) and a tie.
Dinner was a real fancy affair, but we enjoyed it nevertheless.
The dining room/breakfast room faces the sea and the sunset which can be quite blinding at 7 p.m. when dinner starts. So just ask one of the 5 very kind and helpful waiters/waitresses to close the curtain. After 8 p.m. it's no longer blinding and the view is really out of this world. We haven't seen such blue water in ages!
Every night the hotel offers a different 3 course menu...the desserts were scrumptious! Actually each course was very good (nouvelle cuisine aka tiny portions, but the 2nd course was usually filling).

After dinner we went for a walk. It was 8:40 p.m. (luckily we ran into some more pheasants...very interesting birds...I wonder who brought them to the island and hope the book will provide more information), we returned at 9:20 p.m. and it was still not completely dark outside.
Back in the hotel we discovered a fireside in the lounge and another one burning next to the staircase leading up to the 2nd floor (which is the 1st floor in Europe).

The reason why we came to Herm was a British CFF movie for kids that was filmed on Herm in the summer of 1966 ("The Ghost of Monk's Island"). I watched it on German TV when I was a child.
One of the former child actors told me that the entire film crew stayed at the White House Hotel. He also disclosed the filming locations. So we went to the locations and took lots of pics. Nothing has changed since 1966. Thank God for that!

In the souvenir store close-by where they sell postcards, SPF products, useful refrigerator magnets with puffins and lots of different blouses & T-shirts you can buy a book called "Herm: Our Island Home" by Jenny Wood. The author tells the story of the past 60+ years on Herm and the book contains dozens of pics.
Unfortunately Jenny Wood managed somehow not to mention the filming of "The Ghost of Monk's Island" which would have been quite fascinating for me to read. I think it would have made a very engaging extra chapter...

Shell Beach and Belvoir Beach are particularly beautiful and so is the coastal path around the island. If you are lucky you might run into more relatives of the hotel pheasants.
Unfortunately the path that leads to the old copper mine (it was used in the CFF film for the underground passage by the "monk") in the southeast corner of the island not far from Rosaire Steps, is very hard to walk, lots of uphill and downhill plus the steps are very high.
But instead we found the well-hidden monk tower from the CFF movie and also noticed that one part of Herm is called Monku (maybe Jenny Wood's autobiography will disclose more).

We both hope to come back one day. It was a wonderful and relaxing experience. Highly recommended and no complaints at all other than the bathtub height. Even the night stand lamps were bright enough for reading and the mattress was great, not too firm, not too soft.

Room Tip: We highly recommend the Crow's Nest suite in the roof. It has a balcony, a breath-taking view an...
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chrissie777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HermIsland, Director of Hospitality at The White House Hotel, responded to this review, May 27, 2014
Dear Chrissie777,

Thank you so much for sharing the experience of your visit to Herm Island staying at the White House Hotel. The entire team are delighted that you enjoyed your visit, and that you were able to discover the setting for the film "The Ghost of Monk's Island".

It would be an absolute pleasure to welcome you both back to Herm if you are travelling through the Islands again.

Best wishes



Jonathan Watson
Director of Hospitality
Herm Island Ltd.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wales
Level Contributor
67 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed May 11, 2014

We love this hotel and feel like we own the island when we are here as there are so few people about. Staff can't do enough and the food is fab. The views from the walks on the island are to die for and the sea is so blue even when the weather is dull. We will return again and again for the peace, tranquility and back to nature feeling. Today we saw the swallows arrive fab!!

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ramblerWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HermIsland, Director of Hospitality at The White House Hotel, responded to this review, May 17, 2014
Dear ramblerWales,

Thank you so much for your review on Tripadvisor for the White House Hotel. It was wonderful to hear that you had enjoyed your visit to the Hotel, and to the Island. The Hotel team were delighted to hear that you enjoyed the food and the service, both of which they work so hard to achieve.

The swallows are now settled in very much, and seem to enjoy dive bombing anyone that walks down the spine road from the Manor Village!

We very much look forward to welcoming you back to Herm.

With best wishes


Jonathan Watson
Director of Hospitality
Herm Island Ltd.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 9, 2014

Everything was perfect. The Staff were so helpful, the White House Conservatory Restaurant service & food was excellent.

A walk around the Island is a pleasure, there is so much to see. Wonderful views of other Islands. Beautiful, unspoilt beaches, wild flowers & birdsong everywhere.

Room Tip: All rooms are very comfortable, with white bed linen & large comfortable beds. Rooms with a sea...
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  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pamela P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HermIsland, Director of Hospitality at The White House Hotel, responded to this review, May 17, 2014
Dear Pamela P,

It's fantastic to hear that you had such a wonderful two week holiday on Herm, it was lovely to see you both again. We're very much looking forward to welcoming you back to Herm next year, where I'm sure that not a great deal will have changed!

With best wishes


Jonathan Watson
Director of Hospitality
Herm Island Ltd.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guernsey, Channel Islands
Level Contributor
151 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed April 28, 2014

Just back from a night at the White House with my boyfriend and parents - and wish I was there tonight! We went for the gourmet tasting dinner which is put on occasionally which, with the room and breakfast was just £150 - really good value for money. Our room (42) had amazing views over the harbour beach and beyond the sea to Guernsey and my parents had the Crow's Nest with the same views but also a balcony. The hotel grounds are really well kept, with a tennis court, pool, gardens and private path (quite steep at the end) where you can get usually unseen views of the islands - I'd recommend this.

The staff here are friendly and helpful, carrying my parents' bag up for them and were chatty when we spoke to them too. Our dinner was beautifully presented and we had a lovely table in the bay window of the Conservatory restaurant, giving us sunset views with our delicious dinner. I had the vegetarian tasting menu which was really well thought out - not your average stuffed peppers! Breakfast this morning was also great, especially having crispy warm croissants and the homemade granola is amazing!

The rooms themselves were really clean, spacious and comfortable - the only downsides for me (which are minor) were the lack of a box of tissues and bottles of water in the room and the shower pressure could be a little stronger but these really are only minor and in no way spoilt our stay! I am already thinking about when to return!

Room Tip: The Crow's Nest is great!
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mervalino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HermIsland, Director of Hospitality at The White House Hotel, responded to this review, May 2, 2014
Dear mervalino

Thank you so much for your review from your most recent stay at the White House Hotel. We were delighted to hear that you and your parents enjoyed the evening, and found the whole experience to be restful and great value. We very much look forward to welcoming you back, when we hope that you are able to stay longer!

Best wishes


Jonathan Watson
Director of Hospitality
Herm Island Ltd.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St Peter Port, United Kingdom
Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 22, 2014

Such a beautiful and relaxed island. Clearly the chef is too relaxed and we had an average meal last week. the restaurant has lovely views and the staff were happy and attentive. No sign of the Maitre D on the Thursday night though we briefly saw him in the distance. Worse restaurant starters for a very long time: crab cakes that were 99% potato and the smallest port of duck pâté imaginable. Surprisingly the pâté was served with little meringues- not good. Soup as a next course was fine but had zero presentation. some cream or croutons or herbs would have lifted this. Good steak main courses and in memorable deserts. Super wine list, maybe the better than any on Guernsey but rather let down by the dinner. sorry cannot be more positive as we love the island.

  • Stayed April 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank coezone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HermIsland, Director of Hospitality at The White House Hotel, responded to this review, April 25, 2014
Dear CoeZone,

Very many thanks for visiting the White House Hotel for dinner last Thursday, and for writing a review on Tripadvisor.

We were sorry to learn that you did not enjoy your starters - The team will review the preparation of the crab cakes that we serve. The accompaniment for the Duck liver parfait were Grassmere gingerbread rather than meringues, but we're sorry that you didn't think that they worked with the dish.

The presentation of soup is sometimes discussed, with many guests wishing for no additions. It's an interesting point that you make, and one that we will again consider for the future.

We're delighted that you enjoyed the Main course and dessert, along with our wine list that we take great care and consideration over.

Whilst we do not have a Maitre D' in the Conservatory restaurant we do have a restaurants manager, and it was her that delivered menu's to your table on your arrival.

I'm sorry to hear that your meal did not meet our usual standards on this occasion, but hope that we may see your return to the Conservatory restaurant in order that we may redeem ourselves.

With best regards



Jonathan.

Jonathan Watson
Director of Hospitality
Herm Island Ltd.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The White House Hotel

Property: The White House Hotel
Address: GY1 3HR
Phone Number:
Location: United Kingdom > Channel Islands > Guernsey > Herm
Amenities:
Bar / Lounge Beach Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Herm
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The White House Hotel 4*
Number of rooms: 40
Official Description (provided by the hotel):
As the gentle chugging of a tractor heralds the arrival of your luggage, you know The White House Hotel is special. After all, how many hotels can boast a Britain in Bloom Gold Award-winning island as their garden, a harbour-side setting and such spectacular sea views? Tradition is cherished at this unique hotel to which many families have been coming for three generations. You'll find a variety of delightful bedrooms, where you won't find televisions, clocks or telephones, as somehow they don't seem appropriate on Herm. You will find world class cuisine in the 2 rosette Conservatory Restaurant, and exceptional service from our friendly team. The Four Star White House Hotel was the first business in the Channel Islands to achieve WorldHost Customer service status in 2012. All of the Hotel bedrooms and bathrooms have been upgraded over the past couple of years ... more   less 
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Also Known As:
The White House Hotel Herm, Channel Islands

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