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“Worst Hotel I ever stayed in. Never again!”
Review of Hotel Carmencita

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Hotel Carmencita
Ranked #12 of 18 Hotels in Anacapri
Reviewed July 17, 2012

The hotel was very clean, the pool was amazing. I didn't understand why the pool closed at 6 PM, especially in July. I was very disappointed with a few things. When we arrived our passports were held until checkout. That had never happened to us before. I asked for them back several times and was always told later. The other problem was our room key was taken every time we walked out the door, even when we were going to the pool. The last and most annoying, they would not take my credit card when we were checking out. Their website says credit cards accecpted but I was told to go to the ATM and get euros. He would not take a credit card under any circumstances. I would not stay there again. Also the Internet was shut down every night. One stupid rule. " no food from outside can be brought into hotel"

  • Stayed: July 2012
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Thank Mrocc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCarmencita, Direttore at Hotel Carmencita, responded to this reviewResponded September 9, 2014

Dear Sir.

I'm very sad about our mistakes.

Thanks to you we changed all things that you writed.

Now we give passports to the guests instantly at check-out after 1 secondo for the registration.

Now we have receptionist h24.

Internet wi-fi is working h24 (when you stayed here also but maybe there was some problems now fixed)

Now you can take your room key with you or you can leave at recpetion. As your choice.

Now we accept all types of credit cards.

I hope that you will change your idea about us and come back here to try again our hotel.

Fabrizio Gargiulo, Manager

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84 - 90 of 352 reviews

Reviewed July 9, 2012

We spent 4 days in Carmencita this summer, and liked it a lot. Clean and nice rooms, balcony with view to Monte Solaro, the garden and the pool. Simple breakfast but wonderful croissants and good coffee! Helpful staff and perfect located. Some noise part of the evening from the street and the children at the hotel but that is to be expected. We will come back to this hotel with its good and traditional Anacapri atmosphere. " A presto" from Norway :)

Room Tip: Some noise occasionally from the street but it sounds very "italian". More quiet room on t...
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  • Stayed: June 2012, traveled as a couple
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Thank Inger-Johanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCarmencita, Direttore at Hotel Carmencita, responded to this reviewResponded September 9, 2014

Dear Joh

thanks a lot for your good review.

If you are planning to come in Capri Island you know that my house is your house.

Good Bye and have a good life

Fabrizio Gargiulo, Manager

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Reviewed July 2, 2012

Those who have said the hotel is outdated and the staff is rude really need to come back and experience it again.
The rooms are small (European norm) but well furnished. A/C worked great on a hot July afternoon. Shower and bathroom were again small, but well appointed and in good working order. About half of the staff speaks English and they were very helpful in my request for directions and information. Balcony room overlooking the pool was perfect.
I would love to come back.

  • Stayed: July 2012
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Thank scubamyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCarmencita, Direttore at Hotel Carmencita, responded to this reviewResponded September 9, 2014

Dear Sir.

we are very excited about your review.

Thanks for your good words about us and i hope to see you again in the future.

Fabrizio Gargiulo, Manager

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Reviewed June 3, 2012

Carmencita is along the main auto road through Anacapri (Via De Tommaso), which is paralleled by the main pedestrian walkway (Via Orlandi). It is much better to be on the pedestrian walkway as it is much quieter. Our room was at the very front of the hotel, closest to the road and the scooters and three-wheeled carts are just so loud, as was the music from a restaurant/club nearby.

The room itself was definitely a bit dated in terms of the furnishings, but it was very clean and decent-sized. The bathroom was large for European standards. There is no elevator so if you have heavy luggage and you get the second floor (2 stories up), it's a haul.

We did not use the pool, but it looked very nice, like it had been recently renovated.

Room Tip: Be as far away from the road as you can.
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  • Stayed: May 2012, traveled as a couple
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1  Thank FwaysGreens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCarmencita, Direttore at Hotel Carmencita, responded to this reviewResponded September 7, 2014

Dear Guest

thanks for you review and for tell me somethings that you didn't like about my hotel and many other that you liked.

About noisy of road you're right and i want to tell you that we haver only 3 rooms on roadside and we are planning to soundproof next year.

About the lift, we solved this situation. Now we have a guy and his name is Sanjeewa.
He will pick-up you at the port with our free shuttkle service and will help you with luggage to go in the room. You will not to do any effort .

Thanks a lot

Fabrizio Gargiulo, Manager

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Reviewed May 25, 2012

This is a nice and clean hotel, with good service and reasonable price. It was good to wake up and smell croissants just baked from my room. It can be a bit noisy sometimes because of traffic but really not that much to change the good experience.

  • Stayed: May 2012, traveled on business
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Thank cikay72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCarmencita, Direttore at Hotel Carmencita, responded to this reviewResponded September 7, 2014

Dear Cikay

many thanks about your good review.

I will tell your nice words about croissant to my mother and she will be very happy about this.

She rise up at 6 am to prepare a fresh baked pastries and croissant for our guests.

About noisy of road i'm very sorry about and i want to tell you that we are planning to soundproof the only 3 rooms that we have on road side.


Thanks a lot

Fabrizio Gargiulo, Manager

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Reviewed April 27, 2012

Stayed in Carmencita for one night. Booked the night before using Hostelbookers.com and paid 40 euro for a single bed. Hotel is 5 minute walk to center of Anacapri and very close to the bus stops for the Blue Grotto bus and buses to Capri and the Marina Grande. Hotel needs to be remodeled. Can hear through the walls, basic breakfast in the morning, no windows in rooms, very hard bed, but all of those are understandable for such a cheap rate. However, what really bothered me about this hotel is that the staff leave the hotel keys on the front desk for anyone to take. There is no one sitting at the front desk at night or the daytime to ask your room number and hand you your key from behind the counter. I have stayed in many hotels and hostels in Europe and have never encountered this situation before. So, be careful with which expensive possessions you bring and leave in your room!

  • Stayed: April 2012, traveled solo
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Thank tlev908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCarmencita, Direttore at Hotel Carmencita, responded to this reviewResponded September 7, 2014

Dear guest

first of all thanks for your review and to tell me our error.

We repaired our problem (for example we have now a good reception 24h).

You're right about cheapest rooms: we have two types of rooms.

Standard rooms that we sell only on biggest websites like booking.com (with balcony etc).

And we have economic room (only 2) that we sell only on hostelbookers and these rooms are very cheapest because don't have a comfort and services same as the standard room. But everythhing that i told you now is writed on hostelbookers.com.

I hope to see you again to try our new services and mission.

Fabrizio Gargiulo, Manager

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Reviewed April 14, 2012

I booked this hotel because it was in Anacapri where the mass tourism doesn't get to. I enjoyed this little hotel because it was quiet and peaceful. The decorations are a little bit old and some are tacky but I don't care about those things. The room was very clean and had a wonderful smell. The staff is absolutely wonderful and that for me is the best. To be honest is very close to Anacapri's center. There are bus stops just out of the hotel that can take you back and forth to Capri or any other place you wish to go.

  • Stayed: April 2012, traveled with friends
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Thank LA T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCarmencita, Direttore at Hotel Carmencita, responded to this reviewResponded September 7, 2014
Google Translation

Caro ospite

grazie tante delle parole che hai speso per noi.

Siamo sicuri che aiuterai tante persone nella scelta dell'hotel ad Anacapri .

Hai colto davvero bene l'essenza dell'isola di Capri scegliendo Anacapri ed avendola apprezzata.

Anacapri è la vera isola di Capri

Grazie mille

Fabrizio Gargiulo, Manager

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Additional Information about Hotel Carmencita

Address: Via T De Tommaso 4c, 80071 Anacapri, Island of Capri, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Island of Capri > Anacapri
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool
Hotel Style:
#9 Family Hotel in Anacapri
Price Range: $316 - $1,090 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Carmencita 3*
Number of rooms: 16
Official Description (provided by the hotel):
Gem of the Gulf of Naples, for centuries Capri enchants for its wonderful combination of blue skies, landscapes, sea and light: an extraordinary mix of nature, art, culture and beau monde which have acclaimed the myth of the Island of Capri for its unchanged charm, still successful between tourists and visitors from all the corners of the World. The elegance of Capri, the fashion on Capri, the beautiful life style... are all statements with a common and unique denominator: the charming union between the landscapes of rare beauty and the warm and radiant atmosphere that filter into every aspect of daily life. A cup of coffee or an aperitif in the famous Piazzetta, great shopping opportunities in the typical shops and exclusive boutiques, a boat trip to discover the impressive Faraglioni and the prismatic colours of the Grotta Azzurra, a visit to the famous Villa of Axel Munthe and a romantic sunset on the beach: Capri is this and more...! In this charming and uncontaminated Paradise, the Hotel Carmencita is waiting for you, situated in a central location at short distance from the island's beaches and the local bus stops, and the most renowned tourist and cultural attractions, an ideal departure point for all the major touristic destinations of the Blue Island. The friendly and familiar atmosphere, the professionalism of the staff and the modern swimming pool will make unforgettable your stay in Capri. Hotel Carmencita provide free wi-fi connection in structure and in all rooms for our guests. ... more   less 
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Also Known As:
Carmencita Hotel Anacapri
Hotel Carmencita Island Of Capri/Anacapri, Italy

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