We recently stayed at the Wernberg Schloss Hotel. The castle itself is very impressive and beautifully restored, however our double room was very basic with an extremely uncomfortable mattress. The biggest disappointment was the restaurant. For some reason dinner was served in the winter garden, a long, narrow, non descriptive passage way with approx 8 tables in a row, while suitable for coffee and cake or breakfast this did not provide an ambiance one would except for dinner. I enquired at the reception if it would be possible to have a more romantic table set up for two in another room for the following evening to celebrate our wedding anniversary and was informed this would not be possible. Very disappointing. On the 2nd evening (our anniversary) once again no one was tending the bar, at dinner we were served the exact same "gruss von die Kueche" the exact same starter and yes, you guessed it the exact same dessert as the night before!!! This is something I have never ever experienced and would have liked to voice my dissatisfaction, however during our stay we only encountered a very young staff with no management in sight. On a more positive note the hotel was exceptionally clean and the sauna area although very small (4 relax chairs) was spotless. ...and despite everything we are still happily married !!! To summarize after three days we were happy to move on elsewhere and as for next year we will be more selective!
- Official Description (provided by the hotel):
- Hotel in a historic castle - Enjoyment of the highest quality.Burg Wernberg – is an exclusive hotel in a historic castle with a first class gourmet restaurant featuring the excellent cuisine of Thomas Kellermann, all under one roof. Located in the heart of the Upper Palatinate region and easily accessible from Munich, Nuremberg, Regensburg and Prague, gourmets and connoisseurs can dine lavishly in the restaurant, reside like royalty, relax or celebrate sumptuous events – all exclusively within the carefully restored castle walls. From a romantic weekend for two to a fairytale dream wedding of any size – at Burg Wernberg nearly everything is possible. Come and discover just how special variety can be. ... more less
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