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“Worth it”

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Hotel "Santa Isabel" Europa-Park
Ranked #4 of 21 Hotels in Rust
Certificate of Excellence
Aigle, Switzerland
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Worth it”
Reviewed June 21, 2012

As hotel resident on arrival date we had access to the park 30 minutes before the official opening time so we were able to do Bluefire without queuing which was great (and park closed at 8pm instead of 6pm). Enjoyed the hotel pool which is opened till 10pm

The hotel's staff was really nice.
We stayed in a standard room with view on the park. Room very nice and clean and comfortable bed. In the evening we had dinner in the hotel (Buffet for EUR39.-) and it worth it, really good quality of everything you could dream of. The buffet breakfast was delicious too.

The only thing is that a party was held in the hotel and it was pretty noisy, at 1.30am you could still hear the music. (It could be annoying for people who have light sleep, which is fortunately not my case).

Also the gym is opened only from 2pm so you can't go to the gym on your leaving day (unless you wait roomless from 11am till 2pm).

We really enjoyed our trip and will come back for sure another time. I warmy recommand it.

Room Tip: It worth asking if a room with view on the park is available. We had a standard room and didn't...
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  • Stayed June 2012, traveled as a couple
    • Value
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Helpful?
Thank annickb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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365 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Amsterdam
Level 6 Contributor
130 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed February 26, 2012

It was our second stay in one year in the EuropaPark and since we've never been to this hotel, we wanted to try it. Unfortunately the weather was not so good which however made us make more use of the spa facilities of the hotel. And: we enjoyed it very much! On the top floor of the hotel there's a large sauna with different showers and a great relaxation room. Furthermore, you can book a massage treatment directly at the front desk. The hotel has its own restaurant were you can have a buffet dinner. During warmer periods, you can be seated outside which makes a perfect evening. The staff is typical for Germany: friendly, efficient and very helpful. Definitely worth the money, although a bit expensive.

  • Stayed September 2011, traveled as a couple
    • Value
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Helpful?
3 Thank Amsterdam_Chris123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampere, Finland
Level 4 Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed October 31, 2011

We stayed in a small suite which was a tad on the expensive side, but fairly roomy. I used the hotel spa facilities and were happy with the service experience. Dinner was nice, but problem was that chef was preparing steaks etc in front of you according to your choice and as I did not have a language in common with the chef, it was slightly difficult to get the idea across. Santa Isabel, at least the suites, had air conditioning (which is not the case in all resort hotels).

  • Stayed June 2011, traveled with family
    • Value
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Helpful?
2 Thank AnJou_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lech, Austria
Level 5 Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed June 15, 2011

We spent a night here with our 2 children. We booked a theme room as we thought when we are there and we wernt dissapointed. Our package included enterance to the park and as we were there from the early morning to the evening we thought it was worth it. The morning after we had had breakfast we had 1/2 hour only for hotel guest which was great. The kids were able to ride the rollercosters without having to line up.
could also recomend the reseraunt Food loops. Food was great and the idea alot of fun. A good alternative to disneyland.

Room Tip: Book a theme room.
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  • Stayed May 2011, traveled with family
    • Value
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Helpful?
1 Thank N W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UAE
Level 4 Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 13, 2011

I booked 5 rooms at this hotel online for my family. I emailed them with a few requests (all rooms to be on the same floor, connecting rooms, etc.)

When i arrived at the hotel, the check-in procedures was so quick and smooth. The rooms were as requested and were very unique, and it took us awhile to discover everything in the room, and the hotel.
+++
Clean rooms
very quite hotel, although its right at the entrance to the park
Great room service
Really good SPA
amazing views to Europa Park
Breakfast, a wide selection
Great for families or couples
All the hotel has AC, which is a plus compared to the other hotels in the area.

Highly recommended. Would return!

  • Stayed July 2010, traveled with family
    • Value
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Helpful?
3 Thank fatmama_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weinfelden, Switzerland
Level 5 Contributor
67 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed May 3, 2010

Santa Isabel is the newest, smallest, quietest and most luxurious Europapark hotel. It only costs a few € more than the other three hotels so it’s the obvious choice for us. They try to discourage noisy youths from staying here, in particular by very short bunk beds and by offering a dinner buffet for 38 €, 50% more than at their other hotels.

We were very satisfied with the regular room we had in 2008. In 2009, we splurged on a themed room which their sales agent described as larger and more luxurious. Well, kind of. The room was exactly the same size as the regular one, just the tiny 2 sqm balcony was additional. Equipment was mostly identical, too. Differences were minibar, safe, toiletries (not replaced during stay) and preserved flowers. The Africa theme of the room was rather lame: walls, curtains and cushions with animal prints, that was it. Price for themed rooms is at least 70 € more than for standard. Themed rooms and suites are on the 4th floor but there is nothing exclusive at this floor either except for the limited access by key card. No dining or park privileges, no turndown service, no club lounge, no slippers, bathrobes or fluffier towels, no fruit basket, no welcome drink, no newspaper, no coffeemaker.

The kids just love the bunk beds which are basically a cupboard. So when it’s time to sleep for the little ones, you just close the wooden doors. The upper bunk even has a window and both bunks have a small opening / shutter towards the TV. TV has plenty of programs for all ages in many languages. Further favorites are Euromouse & friends visiting the breakfast venue and the outdoor pool, heated to 28°C.

Front desk service is excellent. Staff at the buffet restaurant is friendly, too but could be a bit faster in clearing used plates. Both breakfast and dinner buffets are great in both choice and quality. Dinner buffet has many premium items not normally found on buffets, Pata Negra for instance or an excellent cheese board. The chef (a real one, not just an unskilled helper) prepares hot dishes to order in the show kitchen.

One final note: As is the trend today, Europapark is riding the ecology wave and proudly presents a reward from the state government. And reality? They have just built another garage – free parking for resort guests. What do they offer for guests arriving by public transport? They offer a shuttle to Ringsheim station which costs 40% more than a taxi. There is also an infrequent but reliable public bus service to the station. Europapark has not even built shelters at their bus stops. Oh dear.

Full score = 5 points for the standard room, 4 points for the themed room - poor upgrade value.

  • Stayed October 2009, traveled with family
    • Value
    • Location
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Helpful?
4 Thank faranghusband
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tentgirl
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 30, 2009

Have returned today from staying there for 2 nights with husband, 11 year old and 9 year old. The hotel is beautifully decorated and is of course situated perfectly for what is indisputably the best theme park in Europe. HOWEVER, the room was awful. Whilst appreciating the 'monk' theme, I don't expect to life like a monk....especially given the price. The beds were uncomfortable, the children HATED sleeping in a cupboard and we nearly came home after the first day. There was't even a minibar. That said, the pool is lovely (although the pool towel which you leave a 10 euro deposit for is the size of a flannel (take a towel from your room). Breakfast was OK - nothing to write home about. Adjoining hotel has a fabulous Spanish restaurant - great food and service. Never plan to return to hotel though.

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tentgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel "Santa Isabel" Europa-Park

Property: Hotel "Santa Isabel" Europa-Park
Address: Europa-Park-Str. 4, 77977 Rust, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Rust
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Rust
#3 Romantic Hotel in Rust
#3 Luxury Hotel in Rust
#4 Family Hotel in Rust
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel "Santa Isabel" Europa-Park 4*
Number of rooms: 66
Official Description (provided by the hotel):
Visit the themed hotel "Santa Isabel" in the style of a Portuguese monastery with all the comforts and conveniences of a modern superior hotel. The guests of Europa-Park can live like monks or nuns - whilst living it up in luxury! Three conference rooms, free WLAN, lobby, swimming pool (indoor/outdoor), air-conditioned hotel rooms and a wellness and SPA area will be waiting for you. The Europa-Park entrance tickets can be obtained at the hotel reception. In the summer season guests have the possibility to enjoy certain attractions of Europa-Park half an hour (in the winter season one hour) before the park officially opens. Europa-Park "winter season": 28th November 2015 until 10th january 2016 (On New Year's Eve open until 6.30 pm). Europa-Park "summer season 2016": 19th march 2016 until 06th november 2016 ... more   less 
Also Known As:
Hotel Santa Isabel Europa-Park Rust

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