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Reviewed July 19, 2019

The Hotel was amazing and they accommodated our third guest well. They shuttle into Saint Emilion and were gracious on the pickup time. Excellent and relaxing spa. Not too big, but great views. Never felt crowded. They deliver a great experience.

Date of stay: July 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Pioneer621123
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BenjaminRobic, Directeur général at Chateau Grand Barrail Hotel, responded to this reviewResponded August 22, 2019

Dear Madam, dear Sir,
What a great pleasure than to hear about your satisfactory stay spent in Grand Barrail hotel.
Indeed, I am pleased to read that you enjoyed the relaxing moment in our SPA « 5 mondes » with panoramic view over vineyards.
Also, as you mentionned, our hotel provides now with a free shuttle service from and to Saint-Emilion several times a day. Which is a comfortable way to reach the down-town safely.
Thank you for your kind compliments,
Best regards,
Benjamin ROBIC – General Manager

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Reviewed July 16, 2019

My husband and I had a wonderful stay at this beautiful hotel. Our room and the grounds were beautiful and the staff was very welcoming and friendly. I was suffering from food poisoning (from airplane food) the day of our arrival, and my husband asked if it would be possible to order chicken broth and plain rice for room service. The staff at the restaurant was very helpful and my husband was able to speak to the chef, who was very accommodating and made a delicious simple broth with rice and vegetables that helped make me feel so much better! We ended up having a wonderful time the rest of our stay. We had breakfast and dinner out on the terrace at the restaurant and it was so beautiful and relaxing. We also ordered room service for dinner another night and it was delicious as well. The location is perfect to visit Saint Emilion and the surrounding vineyards. I would highly recommend this hotel and would absolutely stay here again!

Date of stay: July 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Jaime G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BenjaminRobic, Directeur général at Chateau Grand Barrail Hotel, responded to this reviewResponded August 22, 2019

Dear Madam,
First of all thank you for sharing your detailed commentary regarding your stay at Grand Barrail hotel in Saint-Emilion. Indeed all our team was really enjoyed to welcome you and we do hope that you were plenty satisfied with our services.
I am pleased to hear that you got rest quickly, indeed our empoyees are trying to do all their best in order to make you feel comfortable during all long the stay.
WIth a pleasure to welcome you back in our beautiful property to make you discover further activities around vineyards.

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Reviewed July 14, 2019

We had our son get married and stay in this lovely hotel. They stayed in the 2 story room the was elegant. There were 8 in our party and we stayed at a nearby Chalet owned by the brides family. We enjoyed a wonderful breakfast for our group as the service & food were great.

Date of stay: July 2019
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank GPSMike
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BenjaminRobic, Directeur général at Chateau Grand Barrail Hotel, responded to this reviewResponded August 22, 2019

Dear Sir,
It is a real pleasure to hear that your son has chosen our hotel for this brillant occasion. Thank you for your kind compliment about the breakfast and our service provided.
We look forward to welcome back newlyweds and your family in Grand Barrail hotel.
KIndly yours,
Benjamin ROBIC – General Manager

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Reviewed July 9, 2019 via mobile

Just a few minutes outside Saint-Émilion . Lovely architecture, ample rooms with French balconies overlooking the vineyards. Very comfortable beds with good quality linens. Nice restaurant with reasonable prices and superb service. Breakfast is buffet style, with enough fresh great quality choices. Bicycles are offered to ride by the vineyards.
Overall, only regret is not to have stayed at least 3 days there to relax and taste more of their delicious wines

Date of stay: May 2019
Trip type: Traveled with friends
Thank MariaZ8816
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BenjaminRobic, Directeur général at Chateau Grand Barrail Hotel, responded to this reviewResponded August 22, 2019

Dear Madam,
Firstly, thank you for your pleasant observation regarding your stay spent in Grand Barrail hotel. I am sincerely pleased to read that all our attentions had reach your expectations and you were satisfied with our « comfortable beds and quality linens »
Indeed, our professional team is devoted to provide our guests with the best service.
I will personally be delighted to welcome you for the next trip in our hotel for a long stay.
Kindly yours,
Benjamin ROBIC – General Manager

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Reviewed July 8, 2019

Stayed in June 2019. Elegant and Sophisticated. The staff are very helpful to book our wine tours and restaurants. We don't speak French but they speak good English. I lost a necklace in the room and they eventually could locate it for me. Thanks. The restaurant is excellent. Breakfast is superb.

Room tip: any room is good in the vineyard
Date of stay: June 2019
  • Trip type: Traveled with friends
    • Value
    • Service
Thank LuluSum
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BenjaminRobic, Directeur général at Chateau Grand Barrail Hotel, responded to this reviewResponded August 22, 2019

Dear Madam, dear Sir,
First of all thank you for your kind commentary that touches us a lot. Indeed, it is a real pleasure to hear that you were satisfied with the ‘sophisticated and elegant château » and our services. Our team is a hard-working staff which continiously shares their passion for the hospitality.
Your observations give us the countenance to this approach.
We look forward to welcoming you back in our property of Saint-Emilion.
Best regards,
Benjamin ROBIC – General Manager

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