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“terrible service and worst behaviour”
Review of Aveda Kamal Palace

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Aveda Kamal Palace
Ranked #31 of 33 Hotels in Jalandhar
jalandhar
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“terrible service and worst behaviour”
Reviewed February 17, 2013

we booked the convention hall of this hotel for a reception party and dinner, time was 7.30 PM bt even at 8.00 PM, we ourselves were taking care of the housekeping. covers on the chairs n tables were so dirty th8 we were feeling ashamed to ask our guests to sit. even we have to request so many times to start snacks etc after the arrival of the guests. and during the function, although we have paid a major part of the money agreed, the GM sm guy named THAKUR kept on calling us and asking for full payment. it was a ship without captain and we hardly enjoyed the function. All the time we were running here n there like headless chickens luking for a hotel guy to cater to our needs. overall it was a bitter experience n one Mr. Thakur is a very unprofessional guy in this business. my advise stay clear of this hotel..

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
5 Thank katvin20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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47 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 23, 2012

Sad but this is true in my recent visit to this hotel the quality of everything has gone very bad.. in their premium categories they do not give basic aminities like dental kit /shaving kit or slippers.worse if u have booked room without seeing u could end up getting a low category room at premium category rate......hotel has gone in hands of new guy Mr Thakur who is a disaster and care nothing about customers, now the quality of breakfast is a disaster so in case they are offerring it for even free safer to avoid.......Mr Thakur u are a shame to this hotel.

Room Tip: First See Room before u check in...the management is cheat
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Mgupta0910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Jalandhar hotels

Wolverhampton, United Kingdom
Level 5 Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed October 6, 2012 via mobile

Staying here for 6 nights as part of a charity trip so we had to budget. The facia of the hotel & reception certainly makes it look like a very good quality hotel. The rooms though from 2nd floor up are in dire need of modernisation (currently this is happening on 1st floor). Despite showing there age they are very clean which is a vital fact in India. The restaurant / bar area is very nice with an excellent range of quality dishes served at a reasonable price. We managed to negotiate the price per room to almost a 40% discount which made this hotel absolute value for money. Definetly recommend to any one who can live with outdated decor.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham
Level 4 Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 16, 2012

We have stayed at this hotel three times over the last five years. This time, we did note a big increase in the food and drink prices, a typical lunch for two costing over a thousand rupees. We were given a room on the 3rd floor initially, but this floor looks like it does not get used much and the room was shabby. Other hotels have opened up recently in the area and offer good deals. Kamal Palace needs to watch it's prices and standards, or it will suffer a drop in business.

Room Tip: Rooms on the second floor are better.
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gobinder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackpool, United Kingdom
Level 5 Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed February 5, 2012

I have stayed many times the staff are excellent the below report of a theft is most unlikely as the hotel offers safe facilities, and staff at this hotel are well looked after by the management and all stay long term. Reception is hepful rooms comfortable and clean and generally maintained to high standard, Bar is great service high class with free snacks offerred at all times, The restaurant serves excellent food both indian and european and their murgh malai is quite heavenly. Customers delight in the staff remembering them by name from one year to the next and I have had many happy stays in the hotel it is a delightful balance between formal respect and and comfortabe frienliness

  • Stayed June 2011, traveled on business
    • Value
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Helpful?
1 Thank Philip M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level 6 Contributor
309 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed July 26, 2011

Hotel Kamal Palace is a great place to be in Jalandhar. The food is good. Traditional Punjabi food to western delicacies. The hotel has been able to maintain and improve upon its standards for several years. The exteriors, interiors are good. Professional service. Very clean and comfortable rooms. Certainly a place to be in while in Jalandhar- the sports goods hub of India.

  • Stayed December 2010, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank DGLION
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhuj
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 28, 2011

Heaven for Non-veg food. For Bussines travellers food is costly but good.
rooms are good. gym and Spa is free. All machines reqd are there and are in working condition in Gym.
Bar is there.
Over all Good Hotel between Rs2500~ 3000.

  • Stayed April 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anu652424150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aveda Kamal Palace

Property: Aveda Kamal Palace
Address: Aveda Kamal Palace National Highway 1 | Adjoining BMC Chowk, Civil Lines, Jalandhar 144001, India
Location: India > Punjab > Jalandhar District > Jalandhar
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #31 of 33 Hotels in Jalandhar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Aveda Kamal Palace 3*
Number of rooms: 47
Official Description (provided by the hotel):
Aveda Kamal Palace Hotel is located at National Highway 1, adjoining BMC Chowk, Civil Lines, Jalandhar, ‘The Manchester of India’ is world renowned for sports goods, hardwares, pipe fittings, valves & cocks, publishing of textbooks, etc. It is hub for medical facilities having maximum number of hospitals and clinics in Asia. It is important city of Punjab having Doordarshan, All India Radio. ... more   less 
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