We blocked rooms at this hotel for our wedding guests because it was close to the reception. We decided to secure a block of rooms ~6 months before our wedding. When we blocked the rooms the online rate was $150 and they quoted us room rates of $150 as well. I was under the impression that when you blocked room they would give you a deal, I guess the Holiday Inn Express does not do that.
A month or so before the wedding we decided to go online and check out the room rates just for fun. They were down to $120 or so but they were still charging our guests $150. When we asked them about this, they said the room rates must have went down. We informed our guest not to book their room through our wedding block because it would cost them more money and to just book the room and then mention they were with our wedding party.
When we checked into our room, they had over charged us, they fixed it but it shouldn't have even been a problem to begin with.
Just a FYI (not sure if its all HIE or just this one), if you book best available price, you automatically get charged for the room right a way. So you can't cancel the reservation, you have to pay a "deposit" which is the full amount.
- Official Description (provided by the hotel):
- Holiday Inn Express Hotel & Suites in Webster, NY offers convenient location off Route 104 Our new hotel in Webster, NY offers an ideal location, just 12 miles from downtown Rochester and close to Rochester International Airport (ROC). Families will enjoy a stay at our hotel in Webster, NY because it provides quick access to area attractions such as the Eastman House, Strong National Museum of Play and Memorial Art Gallery. North Ponds Park, located across the street from our Webster hotel, offers walking trails with fitness stations. There are also several shopping spots nearby including Eastview Mall, Marketplace Mall and the Webster Towne Center with many specialty shops, situated just a mile from our hotel in Webster. Our Webster, NY hotel offers a great location near area businesses including Wegmans, Delphi, ITT, Valeo, GE, Eastman Kodak and Harris Corps. In addition, both Xerox and Paychex are just a few miles from our hotel near Rochester. Business travelers will be pleased with our Webster hotel facilities, including three large meeting rooms, catering and a Business Center with copy, fax and print services. During your stay at our Webster, NY hotel, take advantage of amenities that include a heated, indoor pool, relaxing whirlpool spa, state-of-the-art Fitness Center, 24-hour convenience store and the Express Start hot breakfast bar. Book your Webster hotel room reservations for the Holiday Inn Express Webster. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Booking.com, Priceline, Expedia, Hotels.com, Orbitz, Travelocity, Hotwire, Cancelon, HotelQuickly and getaroom.com so you can book your Holiday Inn Express Hotel & Suites Webster reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Hotel And Suites Webster
- Holiday Inn Webster
- Holiday Inn Express Webster
- Webster Holiday Inn