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Holiday Inn Express Hotel & Suites Webster
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Certificate of Excellence
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Certificate of Excellence
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Reviews (206)
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All reviewshi expresshot tubrecently stayed at this propertywegman's grocery storeweird stainsred robinample free parkinglarge pondmaintenance personthe hotel is cleanthe hotel staffenjoyed our stayflat screen tvwi fifree breakfasteasy accessi highly recommend this hotel
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197 - 202 of 206 reviews
Reviewed December 3, 2007

Our family of four (including 2 teenage boys) found the Holiday Inn Express in Webster, NY to be an excellent property during our 4 night stay at Thanksgiving. We stayed in 2 suites: 317 and 319 which were well-appointed. The indoor swimming pool and jacuzzi were just right: size, convenience, hours, cleanliness. Fabulous complimentary laundry service is located on the second and fourth floors (washers and dryers, so bring your detergent for washing swimsuits et al). The staff was friendly and helpful during check-in and check-out. Most importantly, we slept well. The hotel is quiet and the beds are exceptionally comfortable--the pillowcases are labelled and identify which pillows are "soft" and "firm"! This hotel provided everything we needed following our 12 hour drive from the Midwest. We will stay at the Holiday Inn Express in Webster again.

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4  Thank tinkerbell-hop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2007

This hotel is brand spanking new. It opened for business Oct 25th 2007 and to my dorky delight I was a guest that very first night....BECAUSE they had introductory rates way lower than any hotel in the overpriced Rochester area ($51 a night)

The hotel is located right off a major highway (104), and although it is located way northeast of Rochester it's very easy to get where you need to go in town using hwys 104, 590 and 390. Also, the hotel runs a shuttle which will take guests where they need to go in town.

The hotel is situated right on a pretty lake, in fact it looks like they filled in a wetland to build the place! Probably not too ecologically sound, but makes for very charming grounds.

There's no restaurant or bar at the hotel, but they do serve a nice little breakfast buffet, plus there's PLENTY of restaurants and shopping of all kinds just down the block.

My room was of course clean and fresh, with no hints of tobacco smoke, because I was the first person to ever stay in it!

  • Stayed: October 2007, traveled on business
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    • Cleanliness
    • Service
    • Business service (e.g., internet access)
3  Thank coando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2017 via mobile
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Stayed: July 2017, traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2017 via mobile
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Stayed: June 2017, traveled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2016 via mobile
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Stayed: October 2016, traveled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt K, Manager at Holiday Inn Express Hotel & Suites Webster, responded to this reviewResponded November 1, 2016

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