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“When visiting Webster, NY this IS the place to stay!” 5 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites Webster

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Holiday Inn Express Hotel & Suites Webster
Ranked #2 of 4 Hotels in Webster
Certificate of Excellence
Rochester, New York
1 review
“When visiting Webster, NY this IS the place to stay!”
5 of 5 bubbles Reviewed April 12, 2011

This facility is conveniently located to everything. Whether you're in need of restaurants, groceries, pharmaceuticals, or department stores, all are located just minutes away. And, in the event a medical issue occurs an urgent care center is also close by.

The Staff at this hotel are friendly yet professional. The main lobby provides a large area to gather with friends and colleagues to enjoy a nice cup of coffee or to just sit by the large screen TV.

Room Tip: Every level of room is quiet and has a great view.
See more room tips
  • Stayed April 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank scott11762
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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190 reviews from our community

Traveler rating
    110
    54
    12
    3
    11
See reviews for
72
26
14
49
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Webster, New York
1 review
5 of 5 bubbles Reviewed April 11, 2011

We held a Men's Advance at the Holiday Inn & Suites in Webster, NY and our stay was exquisite ... our event was an unparalleled success!

We are very pleased by the accommodations and the hospitality shown by the staff ... ESPECIALLY Tanya and Danielle at the front desk! They were so very cordial and professional ... directing our people to the meeting room and making EVERYONE'S stay a true blessing.

The HOTEL'S Management should be very proud of them as they created an atmosphere that was professional, cordial and inclusive. Tanya and Danielle are employees that care! They made check in and check out easy and direct! They also were there to answer questions and give our people directions to nearby restaurants.

They went the extra mile to make sure our event was successful ... making it easier for us to choose The Holiday Inn & Suites in Webster as our GO-TO resource for future guest housing and events!

We will be BACK!!

In His Grip,

samme palermo

pastor samme palermo
Senior Pastor
Oasis Christian Fellowship
Oasis Word Churches
www.oasis-cf.net

Room Tip: The staff and accomodations are wonderful.
See more room tips
  • Stayed April 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SammeP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed April 5, 2011

Visited for three nights with a large group of parents and kids. Hotel staff was great. Rooms were super clean, and I am a neat freak. Saw the comment about pillows - each of my beds had two soft pillows and two firm ones!

Behind the hotel is a great running trail, which we also enjoyed.

Two minutes from food and shopping. Free breakfast every day was tasty.

I asked for a room with fridge and got it plus a microwave!

This hotel was great.

  • Stayed March 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Painlesstk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago
1 review
5 of 5 bubbles Reviewed April 4, 2011

Honestly, I was not expecting much when checking into this hotel. I was surprised at the cleanliness of the hotel, not to mention the free daily breakfast. The staff was accomodating when I had a minor issue with my TV; the housekeeping staff friendly but unobtrusive. We met Michael the GM, who was very friendly. The only negative thing I thought during my stay was the pillows were too firm. I never requested softer pillows, so I do not know if they had them. The free internet was definitely a great perk. I would absolutely return to this hotel.

  • Stayed March 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kcav12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hammondsport, New York
1 review
5 of 5 bubbles Reviewed April 1, 2011

From beginning to end, this was an amazing hotel stay. The staff was friendly and accommodating. Every thing was clean and comfortable. Who could ask for anything more.

  • Stayed March 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mzema
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 30, 2011

The location was near shopping and resturants and an express way. Inside the hotel you could not hear any noise from outside, execpt for the pond full of honking Canadian geese, which was not over bearing. The pool and exercise room were clean and up to date. The breakfast that is provided had a variety of choices and the eating area was bright and clean. The staff was quick to respond when we needed their help. The rooms are well appointed. The bathroom layout is very good. The only flaw in an otherwise great weekend is the bed was not as comfortable as I have experienced at other locations. Overall I would recommend this location as a place to stay.

  • Stayed March 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cggriffith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 30, 2011

Stayed for 2 nights and rent the conference room for 3 days . It was the best experience all went well.

  • Stayed March 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank schmitt3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Webster

Property: Holiday Inn Express Hotel & Suites Webster
Address: 860 Holt Rd, Webster, NY 14580-9103
Phone Number:
Location: United States > New York > Finger Lakes > Webster
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 4 Hotels in Webster
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Webster 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Holiday Inn Express Hotel & Suites in Webster, NY offers convenient location off Route 104 Our new hotel in Webster, NY offers an ideal location, just 12 miles from downtown Rochester and close to Rochester International Airport (ROC). Families will enjoy a stay at our hotel in Webster, NY because it provides quick access to area attractions such as the Eastman House, Strong National Museum of Play and Memorial Art Gallery. North Ponds Park, located across the street from our Webster hotel, offers walking trails with fitness stations. There are also several shopping spots nearby including Eastview Mall, Marketplace Mall and the Webster Towne Center with many specialty shops, situated just a mile from our hotel in Webster. Our Webster, NY hotel offers a great location near area businesses including Wegmans, Delphi, ITT, Valeo, GE, Eastman Kodak and Harris Corps. In addition, both Xerox and Paychex are just a few miles from our hotel near Rochester. Business travelers will be pleased with our Webster hotel facilities, including three large meeting rooms, catering and a Business Center with copy, fax and print services. During your stay at our Webster, NY hotel, take advantage of amenities that include a heated, indoor pool, relaxing whirlpool spa, state-of-the-art Fitness Center, 24-hour convenience store and the Express Start hot breakfast bar. Book your Webster hotel room reservations for the Holiday Inn Express Webster. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Webster
Holiday Inn Webster
Holiday Inn Express Webster
Webster Holiday Inn

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