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“BEST HOTEL EVER”

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Hampton Inn Rochester Webster
Ranked #1 of 4 Hotels in Webster
Certificate of Excellence
GreenLeadersBronze level
CLARKS GREEN, United States
2 reviews
“BEST HOTEL EVER”
Reviewed July 28, 2014

My family and I have stayed in many hotels in the past but the Hampton Rochester/Webster was by far the best. From the outside of the hotel to the lobby to the friendly staff's greetings to the room, all were excellent. Wish we could have stayed more days.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Donald J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yomara D, General Manager at Hampton Inn Rochester Webster, responded to this review, August 7, 2014
Dear Guest,

Thank you for choosing our hotel when traveling away from home. I am delighted to hear you and your family had an excellent stay. I will personally thank each one of our staff members for providing you with a great experience. Thank you for reviewing our property. We love having you here!

Thanks!
Yomara De Jesús
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

394 reviews from our community

Traveler rating
    278
    88
    15
    11
    2
See reviews for
170
61
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112
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Boynton Beach, Florida
Level Contributor
264 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed July 26, 2014

We stayed a week at the Hampton Inn in Webster.The room was clean. Didn't change the sheets daily. But that was OK. Front office was quite helpful. There was coffee & tea in the lobby 24 hrs. which was great. No lunch or supper. But there was a refrigerator & microwave in each room. There were plenty of restaurants near by. This place was right next to a highway & hence was quite helpful. On the week ends it was quite noisy in the breakfast area. No sharp containers for those of us who are diabetics.

  • Stayed July 2014, traveled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Rama1004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yomara D, General Manager at Hampton Inn Rochester Webster, responded to this review, August 7, 2014
Dear Guest,

Thank you for staying at our hotel. I am very pleased you enjoyed the cleanliness of your room, the friendliness of the staff, and our complimentary coffee station. The Hampton Inn brand is environmentally friendly and practices the “Linen Reuse Program”. This means linens are changed after the fourth consecutive night of your stay. In the future, please feel welcome to request daily linen changes and we will be more than happy to do so for you. Please accept my apologies for not being provided with a sharp container. I will make sure to communicate with the staff to remind them sharp containers are available upon request through the Housekeeping Department. I am also very sorry the breakfast area was noisy on the weekend. We usually have weddings and family reunion guests who enjoy “catching up” during our complimentary “On the House Breakfast”. I am very thankful for the honest input of your stay as we are always looking for ways to improve. Your patronage is very much appreciated; we hope to see you soon.

Thanks!
Yomara De Jesús
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jasper, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 23, 2014

This hotel is very modern, clean and most importantly, the staff are very friendly and helpful. We were a ball team staying here (seniors team) . The hot breakfast was a bonus in the morning as we didn't have to go out to a restaurant in the morning. Facilities were good. We used the lounge room most of the time for social gathering of players which was great. If anyone is going to the Rochester area, this hotel would be an excellent place to stay as it is close to just about everything around but is secluded from the city itself.

  • Stayed July 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank LarryandLynnLyonnais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yomara D, General Manager at Hampton Inn Rochester Webster, responded to this review, August 7, 2014
Dear guest:

Thank you for taking the time to review our hotel. I am glad to hear you had such an outstanding stay. Our staff takes pride in their responsibilities and enjoy providing exceptional service. I will share your review with them. Thank you for enjoying our “On the House Hot Breakfast”; it was our pleasure to serve you! I hope the Hampton Inn Webster is your number one choice when traveling to the area.

Thanks!
Yomara De Jesús
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, United Kingdom
1 review
Reviewed July 21, 2014

We booked our group to stay because of a wedding. The hotel had a direction sheet and a gift bag that we gave them for each guest checking in from our group. The shuttle driver was accommodating with our late arrival back to the hotel. Everyone had a pleasant stay.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Cheryl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colchester, Connecticut
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 21, 2014

This was a family visit to relatives involving the rental of two rooms for four people, including 1 child. The rooms and bathrooms were spotless, the beds were comfortable, and free breakfast wonderful. Each room had a mini fridge and small microwave besides the normal coffee pot. We never used them as there was free coffee in the lobby 24/7. The people at the reception desk were very, very nice and welcoming. Best of all, our room was very quiet for a good night sleep. I told my relatives to recommend this hotel for future guests!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank springsong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, United States
1 review
Reviewed July 20, 2014

This hotel was better than expected, employees were nice and helpful, room was clean and comfortable and the continental breakfast has a good variety and was great quality. My kids were happy. Would recommend to friends and family.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Joel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 16, 2014

I have stayed at quite a few Hotels and the Hampton Inn was my first but not last, definately quite impressed value quality and service is very hard to find. but this team leads by example. keep up the great work, its definately noticed.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Peter P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Rochester Webster

Property: Hampton Inn Rochester Webster
Address: 878 Hard Rd, Webster, NY 14580-8825
Phone Number:
Location: United States > New York > Finger Lakes > Webster
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Webster
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Rochester Webster 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hampton Inn Rochester Webster Hotel Webster

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