On our first day we had arrived late so we had a guide named Michael who was excellent! He was enthusiastic,knowledgable, interactive and stopped to show us so many things on the first Forrest walk. The food was delicious and abundant and the place was quite serene- we loved the sounds of the amazon forrest through the open window.
But then we joined our tour guide the following day (Lisath). Unfortunately she did not understand ANY of our questions in English. Her English pronunciation when she knew what to say was quite good. But she really did not understand ANY English! On top of that she was not enthusiastic or very knowledgable about plant life or animals (maybe her lack of confidence in English). She would rush through the Forrest barely stopping. We had the comparison from our guide on the first day so we knew how good it could be. She should not have been given an English speaking group. It made the trips quite boring. Even if we stopped to ask something she didn't understand (even after several attempts) and didn't answer the question.
If we had the same experience as the first tour guide throughout the trip we would have given 5/5. But our guide brought it down to a 3.