We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent rooms. LOUZY restaurant.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Sonesta Hotel Osorno
Ranked #1 of 9 Hotels in Osorno
Certificate of Excellence
Reviewed February 1, 2013 via mobile

Basically Hotel is ok with nice spacious rooms, but restaurant was LOUZY !!!
Has all facilitets incl a fake ugly copy town 'plastic fantastic'. Tasteless !! Casino, nightclub etc anf no atmosphere.
Never again !!!

  • Stayed: February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank MonsterDenmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this reviewResponded February 4, 2013

Dear Guest

Thank you for taking the time to fill out your experience at Sonesta Hotel Osorno, Specially what you emphasized about our restaurant infrastructure This is an important information for us to improve our services and recognize our strengths and which features we need to improve in order to give a quality service , which is our main goal .

Sincerely Yours

Johnny Flores
General Manager
Sonesta Hotel Osorno

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (553)
There are newer reviews for Sonesta Hotel Osorno
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

26 - 32 of 553 reviews

Reviewed December 28, 2012 via mobile

Yes. This is for sure the hotel you want to stay at in Osorno, since it is the newest and most modern and "luxury" hotel that you will find in town. It has all of the amenities. The only "buts" that I have are: the food is ok, not the greatest, breakfast buffet is not the best, but it is acceptable, and I was disappointed by the gym since it is a public gym, not exclusive to the hotel and was filled with people when I went and I couldn't workout, and apparently this is pretty common. Beds and rooms were good though, and clean.

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Carol G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this reviewResponded January 2, 2013

Dear Miss Carol:

Thank you very much for taking the time to share your comments about your stay at Sonesta Hotel Osorno, it is very important for us your opinion about our facilities and service.

We understand that we must improve our food services. I comment to you that the Gym lamentably it is not exclusive of the Hotel, we expect in the future to have own Gym.

Sonesta Hotel Osorno Staff works worries daily to satisfy our guests, since quality of service it is our main goal.

We hope we’ll be able to welcome you again soon.


Best regards

Johnny Flores
General Manager
Sonesta Hotel Osorno

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 22, 2012 via mobile

Stayed on a business trip. Was relaxing and efficient. Didn't spend much time there but was good place to stay. Breakfast had great choice. Rooms were comfortable and it was nice that staff sorted curtains etc before you retired.

  • Stayed: November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Barnowls22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this reviewResponded November 27, 2012

Dear Ms:

Thank you very much for taking the time to share your comments about your stay at Sonesta Hotel Osorno, it is very important for us your opinion about our facilities and service

Sonesta Hotel Osorno Staff works worries daily to satisfy our guests, since quality of service it is our main goal.

It motivates us to keep working to create memorable experiences.

We hope we’ll be able to welcome you again soon.


Johnny Flores
General Manager
Sonesta Hotel Osorno

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2012 via mobile

Hotel is a bit away from downtown but nice place to stay. I don't think there are better places to stay I osorno. Overall place was good. There are some restaurants attached to hotel (Italian, Japanese) but didn't try it. Ate at the hotel restraint and ordered risotto but it was too creamy for my taste.

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Ticoboricua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this reviewResponded October 24, 2012

Dear Mr.

Thank you very much for taking the time to share your comments about your stay at Sonesta Hotel Osorno, it is very important for us your opinion about our facilities and service.

Sonesta Hotel Osorno Staff works daily to satisfy our guests, since quality of service it is our main goal.

It motivates us to keep working to create memorable experiences. We will send your comments to the department of food and beverage, to improve our service.

We hope we’ll be able to welcome you again soon.


Johnny Flores
General Manager
Sonesta Hotel Osorno

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2012

Excellent room and service! The breakfast buffet was exceptional. Rooms are well appointed with great heating and cooling system. The meeting rooms were also well designed and staffed. I would stay here again!

Stayed: August 2012, traveled on business
1  Thank Jersbikr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this reviewResponded August 14, 2012

Dear Mr.

Thank you very much for taking the time to share your comments about your stay at Sonesta Hotel Osorno, it is very important for us your opinion about our facilities and service

Sonesta Hotel Osorno Staff works daily to satisfy our guests, since quality of service it is our main goal.

It motivates us to keep working to create memorable experiences

We hope we’ll be able to welcome you again soon


Johnny Flores
General Manager
Sonesta Hotel Osorno

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago
Google Translation

Room Tip: Pisos altos con vista al rio
  • Stayed: July 2017, traveled on business
    • Value
    • Sleep Quality
    • Service
Thank Juan Carlos M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile
Google Translation

Stayed: September 2017, traveled as a couple
Thank Carina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Osorno hotels
1.1 mi away
Santuario Patagonia Hotel Boutique
3.1 mi away
Hotel Diego de Almagro Osorno
0.7 mi away
Waeger Hotel Osorno
Waeger Hotel Osorno
#7 of 9 in Osorno
62 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Hotel Rucaitue
Hotel Rucaitue
#5 of 9 in Osorno
75 reviews
0.7 mi away
Hotel Garcia Hurtado de Mendoza
19.0 mi away
Hostal Kurileufu
Hostal Kurileufu
#15 of 21 in Osorno
1 reviews
Show Prices
Show Prices
Show Prices

Been to Sonesta Hotel Osorno? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sonesta Hotel Osorno

Address: Ejercito 395 Rahue, Osorno 5290000, Chile
Phone Number:
Location: Chile > Los Lagos Region > Osorno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #1 of 9 Hotels in Osorno
Price Range: $111 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Hotel Osorno 4*
Number of rooms: 106
Official Description (provided by the hotel):
Sonesta Hotel OsornoSonesta Hotel Osorno belongs to Los lagos Plaza Sol complex; within the facilities we have a modern Casino, a Bowling Centre, a full equipped Gym, an Olympic swimming pool, a shopping centre and a Discotheque.Sonesta Hotel Osorno provides you with 106 modern fully equipped rooms. Each room has air conditioner, amenities, an electronic safe box, central heating, a minibar, a hair dryier, maid service and Cable. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and HotelQuickly so you can book your Sonesta Hotel Osorno reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing