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“excellent hotel”

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Four Points by Sheraton Los Angeles
Ranked #1 of 4 Hotels in Los Angeles
Reviewed June 25, 2014

This hotel really surprised me. Considering the size of Los Angeles city, I did not expect to find such an excellent hotel.
Facilities are really good, including a huge fitness center with spinning, dance and other gym classes.
Services are also very nice. All staff members are pretty attentive and gentle.
I definitely recommend this hotel!

  • Stayed: May 2014, traveled on business
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Thank Ludmila M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara P, Director General at Four Points by Sheraton Los Angeles, responded to this reviewResponded June 30, 2014
Google Translation

Estimada Srta. Ludfraga;

Reciba un cordial saludo de parte de quienes conformamos el hotel four points by sheraton los ángeles, saber su opinión es de suma importancia para nosotros, por esto agradecemos el tiempo que ha dedicado en contestar nuestra encuesta de servicio.
Lo que es gratificante saber que nuestro servicio, infraestructura y actividades ofrecidas en el área de SPA , han cumplido con sus expectativas. No dude en contactarse con nosotros al tener alguna inquietud o sugerencia con el fin de mejorar cada vez mas. Quedamos muy pendientes de su próxima visita a nuestro hotel y agradecerle por ayudarnos a seguir su absoluta satisfacción.

Saluda Cordialmente,
Tamara Puga
Quality Assurance Manager
(043-2406400)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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27 - 33 of 347 reviews

Reviewed June 17, 2014

We stayed at the hotel one night, three rooms. Equal or better than the North American standard.
Excellent service and impecable rooms. I wish it would have our final destination instead of a stop on the way south. I highly recommend it, no caveats.

  • Stayed: June 2014, traveled on business
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Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara P, Director de Relaciones con Clientes at Four Points by Sheraton Los Angeles, responded to this reviewResponded July 1, 2014

Dear Ms. Steve;

Thank you for your availability to answer our survey service along with it by the comments left on our excellent service and cleanliness of our rooms, to know these observations are an incentive for our team.
  It is gratifying to know that our work had the acceptance and satisfaction of our guests. we are looking forward to your next visit Miss Steve and thank you for your preference.

Yours sincerely,
Tamara Puga
(043-2406400)
Quality Assurance Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 17, 2014

We stopped in Los Angeles for a break in our roadtrip to the South of Chile. The city is totally unremarkable, but the Hotel is a good option for a middle-point stop in a trip, not for a destination in itself.

Good thing about the Hotel is that the restaurant is very good, and its located a step away from a Shopping centre.

Rooms are just big enough for a family of three (2 adults and a small kid) ... and the bathroom need an upgrade.

The price is convenient.

  • Stayed: February 2014, traveled with family
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Thank C V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2014

I thought that since it was Sheraton it would be good but... wrong... it wasn't. The bar was slow and the restaurant was non-existent, it was a Saturday night and there weren't that many people and we had to leave cause we were never waited on. I really think that something has to change with their management or personel. I would NOT recommend this place. Stay somewhere else, for this price you deserve MUCH more!!!

  • Stayed: February 2014, traveled with family
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Thank Carolina O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2014

It would be hard to find fault in the professional presentation of this hotel. Staff are all friendly and helpful, the room was large and very clean and the king sized bed was comfortable. The buffet breakfast was excellent, and the welcome drink was a nice extra. We were greeted in the parking lot and offered help with our bags. The hotel has no local character, you could be staying anywhere in the world, but that's not what we tend to look for when we stay at a place like the Sheraton - we tend to be looking for a high level of service and a reliably quiet night's sleep, which this hotel delivered. Rack rates are a bit high, look out for a discount or special offer.

Room Tip: Rooms on the 12th floor have great views
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  • Stayed: January 2014, traveled as a couple
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Thank TazzieDevils
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 10, 2014

Good place to stay at Los Angeles, Chile. I stayed here for about 3 weeks on business work. The hotel is very pleasant and hotel staff were really friendly.

This hotel is at good location and very next to Los Angeles Mall. This is also close to super market.

I booked the room and breakfast was complementary. Breakfast I rate the very good, many options even vegetarians could find their.

Another best about this place are facilities, well equipped fitness center, pool (interior and outside).

Nice view from hotel, almost one can see Los Angeles from room.

Room Tip: Look for good view.
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  • Stayed: May 2013, traveled on business
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1  Thank Rama Mohan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2014

We stayed here one night between Pucon and Santa Cruz. This hotel is indeed located downtown . Reception very friendly and English speaking, free (difficult) parking and good restaurant. Nice rooms with free wifi. Our room was on 10th floor ,superb view!!

  • Stayed: December 2013, traveled as a couple
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Thank Jozeftt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Los Angeles

Address: Colo Colo 565, Los Angeles, Chile
Location: Chile > Biobio Region > Los Angeles
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Ski-In / Ski-Out Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Los Angeles
Price Range: $103 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Los Angeles 3.5*
Number of rooms: 90
Official Description (provided by the hotel):
Located in the heart of the region's capital Los Angeles, our brand new hotel features 90 spacious guest rooms, a convention center with capacity up to 500 persons, a contemporary spa and gym with indoor and outdoor swimming pools and a unique dining concept.Each of our comfortable guest rooms features the "Four Points by Sheraton Four Comfort Bed™, High Speed Internet Access, 32" plasma screens with cable television, 24 hours roomservice. The hotel offers smoking and non-smoking rooms and a spectacular view of the nearby Andes and volcano Antuco. The 7 Rios Golf Course, Laja Waterfalls, National Park Laguna del Laja and Alto BioBio are within a range of a few kilometers of our hotel offering adventure and astonishing outdoor activities. Our hotel enjoys the nearby presence of Gran Casino Los Angeles, offering an entertainment alternative until the early hours. Restaurant 565 surprises you on a daily basis with traditional Chilean cuisine presented as a full modern fusion experience. ... more   less 
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Also Known As:
Four Points By Sheraton Los Angeles Chile

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