This hotel is sadly run down and scruffy. It is situated in the centre of town on the main Plaza and the main reason I chose it was it's '7' rating in the Rough Guide.
The staff were helpful and a heater appeard in my room 5 minutes after asking for one (it was cold) and the earthquake/tremor later that evening was quite exciting (certainly moved the crockery and shook the wooden floors in the restaurant) but the pillows were stained and only one pillowcase provided; the carpets had burn holes as did the edge of the sink - it was dirty - cobwebs in the room and window corners.
Off street parking was a bonus and the restaurant food was good - but 4 star? No way.
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