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“Good Hotel”
Review of Holiday Inn Cuiaba

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Holiday Inn Cuiaba
Ranked #3 of 22 Hotels in Cuiaba
Certificate of Excellence
Level 6 Contributor
235 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Good Hotel”
Reviewed January 4, 2014 via mobile

This hotel is good, very spacious room, really comfortable queen beds, the staff are welcoming and the breakfast is good.
The down side is that is quite far from the downtown but there couple supermarket, a pizza place, a china food restaurant and a subway near by.

Stayed January 2014, traveled on business
Helpful?
Thank CLBlum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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362 reviews from our community

Traveler rating
    151
    163
    38
    5
    5
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level 4 Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed August 29, 2013

We stayed one nights a stop over before going into the Pantanal. The hotel is clean, comfortable with good amenities. It's just a little too far from the airport and the wrong side of town from the Pantanal which makes it a little inconvenient.

Stayed August 2013, traveled as a couple
Helpful?
1 Thank Cat P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level 4 Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 16, 2013

We are Priority Club members and choose this hotel because we are loyal HIE customers. The room was nice, clean, comfortable beds and a great breakfast.

However, there is NO shuttle service to the airport. I find this really annoying, there are two shuttles parked outside and I saw them at the airport on a previous trip. But when I called for shuttle pick up I was told it is ONLY for flight crews and there was no room for paying customers.

Not a good policy for the loyal Priority Club members. I hope in the future this policy will be changed.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TableCape
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Level 3 Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 9, 2013

We spent one night in this hotel which was the highest rated hotel in Cuiaba when we were there. Nice clean rooms, and good service. Onsite meals were good. It is somewhat remote with not a lot of services or places to visit on foot, but there is a large market 2 blocks up the main street which has groceries and all main supplies to explore the Pantanal.

Room Tip: The lobby area can get noisy with weddings and parties so book a high floor, away from the elevator.
See more room tips
  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JC W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lima, Peru
Level 2 Contributor
5 reviews
Reviewed May 7, 2013

I spent one evening at the Holiday Inn Express Cuiabá and was immediately impressed with the cleanliness and great upkeep that has gone into this property. It is truly brand new. The rooms are enormous and have all the immenitities one might need. The only comment that I could make against this hotel is that it's a bit out of the way of downtown but for the quality of service and price you cannot go wrong.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChristianJTremblay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ludmila r, Gerente de relações com clientes at Holiday Inn Cuiaba, responded to this review, May 10, 2013
Dear Guest,

Thank you very much to share your experience here at Tripadvisor. We are so glad to know that you've made a good choice staying in our hotel and that many of our services met your expectations. We appreciate your comments about the room spacious, breakfast and cleanness.
Near the hotel there is restaurants, supermarkets, mall and other options that our reception will be able to help you find.


We hope to have the opportunity to host you other times.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Des Moines, Iowa
Level 6 Contributor
142 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed April 20, 2013

Service, Impeccable.
Facility, brand new and properly maintained.
Staff, couldn't be more helpful.
Clean, clean, clean.
Food....didn't eat anything there.
Location, a little out of the center....but if you have a car, fine.
There is a good restaurant a block away, a grocery store across the street and a
fashionable gay bar across the street.
Hotel Deville is probably more "with it" but this HI is just fabulous....considering the
location and price.
I was so impressed with this hotel....It was such an oasis of first world standards in
a pretty remote location. Would not have been surprised or disappointed if it were
a Marriott or Renaissance.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WinstonIowa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ludmila r, Gerente de relações com clientes at Holiday Inn Cuiaba, responded to this review, April 22, 2013
Dear guest,
Thank you for sharing this great review regarding the services provided by our staff.

Our team was very happy with the compliments received. We understand that the first step to service excellence is always assisting people in the most appropriate and helpful way.

It was great reading and sharing your comments with our entire team. Certainly this is what moves us forward.

We are very thankful, ! It will be a pleasure to assist you again in any future opportunity.

Warm regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona, Spain
Level 6 Contributor
93 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed November 10, 2012

I chose to stay at this hotel after reading some favorable reviews on Trip Advisor and because of its competitive price. I had to spend a night in Cuiabá each time right before and right after a memorable trip to Pantanal, and was really just looking for a decent place to sleep and get some rest.

However, the Holiday Inn Express exceeded all my expectations, which is why I decided to write a favorable review.

Everything was spotless from check-in to check-out, both times. Service is excellent (like in most places in Brazil), and everybody was very efficient and friendly, and seemed to be glad to be doing their jobs, be it the bellboy, receptionist or housekeeping. There is a real sense for hospitality.

The rooms and beds are huge (HUGE!), clean, modern and very comfortable. I believe the hotel must be fairly new. Free wifi is available in the rooms, and the buffet breakfast (included) was also delicious, varied and plentiful, including several choices of freshly squeezed juices. You gotta love Brazil!

The hotel is not located right in the center of the city, which in my case was a plus as it was close to the main road that leads you straight to the road to Pantanal. In any case, without traffic you are in the center in 15 minutes by taxi.

The value for money you get here is certainly hard to beat, and I would stay here again if I ever come back to Cuiabá.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank plfa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ludmila r, Guest Relations Manager at Holiday Inn Cuiaba, responded to this review, November 12, 2012
Google Translation
Adoramos ter recebido essa excelente avaliação sobre nosso hotel Muito obrigado!

Realmente sempre há algo muito especial para fazer na cidade e ao seus arredores , além dos pontos turísticos e culturais que a cidade proporciona.

Ficamos bem felizes que nossos serviços e nossa estrutura foram de seu agrado. Já encaminhamos seus comentários sobre nossos membros para os gerente das áreas para o devido reconhecimento também.

É uma grande honra ter tido sua presença no Holiday Inn Express Cuiabá e esperamos que o Sr. volte em breve para curtir ainda mais nossos serviços e nossa cidade.

Seja sempre muito bem vindo!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Cuiaba

Property: Holiday Inn Cuiaba
Address: Avenida Miguel Sutil 2050 | Jardim Leblon, Cuiaba, State of Mato Grosso 78045-100, Brazil (Formerly Holiday Inn Express Cuiabá)
Phone Number:
Location: Brazil > State of Mato Grosso > Cuiaba
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Cuiaba
#4 Family Hotel in Cuiaba
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Cuiaba 3*
Number of rooms: 128
Official Description (provided by the hotel):
The Hotel that enchanted Cuiaba like Holiday Inn Express now is a new Holiday Inn, after major investment was born the new Holiday Inn Cuiaba, the first hotel "Full Service" of IHG in the Midwest of Brazil. We are waiting for you as a new brand. With international standards of quality and safety, as well as a modern proposal for hosting the new Holiday inn Cuiaba, you are ready to welcome you and your event. Holiday Inn Cuiaba is located in downtown, near the Pantanal Events Center, the shopping malls Three Americas and Shopping Pantanal and several dining options. With 128 spacious and comfortable rooms, with beds "queen" and king size bed, LCD TV and wireless internet, and a modern events center. The best option for your stay in Cuiaba ... more   less 
Reservation Options:
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Also Known As:
Holiday Inn Cuiaba Brazil - Mato Grosso

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