I want to start by saying that there is only one thing going for this place and that is the location.
It is at the end of the 4th beach on the island of Morro de Sao Paulo right on the beach where you have fantastic views especially when there is a full moon out BUT that is it.
I was so disgusted with the rooms that I don't even know where to begin. We have ended up booking this hotel because of the family we have travelled with who had stayed there 8 years ago
and recevied fantastic service!! They forgot that they were young and had no kids then :-))
In total, we had 4 adults and 4 young kids with ages 3, 6, 7 & 9 in our group. Each family paid $400 a night!!! In return we got toilets that were not flushing, shower that had only trickling water, flooded floors due to water leakage and stuff that was rusting away in the rooms!! The owner of this place is out there to rob people in broad daylight by offering a zero star service. We have ended up with a toilet that was NOT flushhing for the duration of our stay and all the owner could say was "I am sorry, I am doing the best I can and I can NOT give you any discount or refund but can offer you a dinner!! for your troubles". He was ONLY too happy to charge $400/night, take our money and basically tell us to get lost. Yet, the ECO resort, Patachocas, next to this place, where I've stayed 3 years ago and if it weren't for our neighbors' insistence we were going to stay again, was much cheaper then this place with better infrastructure, great swimming pool and fantastic service. Got to know the owner of the ECO resort and we have ended up using their facilities instead of staying at this nightmare of a place. This "Hotel" was the ONLY downside of our trip as the whole family have enjoyed the island and it's surroundings very much. My advise, never stay at this place until such time where the owner either invests in this "Hotel" to upgrade it or just shuts it down as it doesn't deserve to be where it is today. There are a lot of places on the island where you can pay $50/night and get a similar room. It still makes me feel sick to my stomach when I think about that we have paid $400/night to stay at this place. One VERY IMPORTANT note, if you book and end up staying at this place, DO NOT let the "Hotel" to charge you in advance when you arrive. This was our biggest mistake where we were asked to pay for the rooms in advance which WE DID pay and couldn't get up and leave. This was the very reason why we have ended up staying at this place as the owner doesn't refund your money. He knew that after finding out the conditions of the rooms we would have left after a night's stay. Ohh, the A/C unit works like a tractor!!
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- Also Known As:
- Hotel Porto Do Zimbo Morro De Sao Paulo, Brazil