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“Nice, Friendly and Tasty!!!”
5 of 5 bubbles Review of Anima Hotel

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Anima Hotel
Certificate of Excellence
london
1 review
“Nice, Friendly and Tasty!!!”
5 of 5 bubbles Reviewed January 26, 2010

Our stay was great! Morro is a very beautiful place and the hotel was very cosy. The staff was friendly and well trained, which is very unusual for hotels in small beaches in Brazil. We specially enjoyed the food. They had an elaborated selection of different dishes on the menu. It was a real delight!

  • Stayed January 2010, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank happyhootch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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418 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (12)
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English first
Paris, France
1 review
5 of 5 bubbles Reviewed January 14, 2010

My wife and I spent an idyllic two days in this charming hotel and we highly recommend it. The Manager, Philippe, and his wife are very charming and made an effort to make us feel welcome and at home. The place is beautiful. Ther service could not be better. If you are planning to go to Bahia, this is a real gem!

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnFon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
283 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 280 helpful votes
1 of 5 bubbles Reviewed January 12, 2010

I really wanted to like this place, but left thoroughly depressed.

It looks much better on the internet than in real life and I was/am frankly staggered that people are so positive about this place. This was made worse by the New Years Eve rates that made the rooms about £250/night, but had things been goodI wouldn't have minded.

Before I list all the things I didn't like, I'll start with the good:

1. The social areas are well designed and nice with good furniture and books to read.
2. The staff were friendly
3. One day at breakfast they had a very nice chocolate cake
4. The rooms are well designed (albeit the doors had no "give" in the hinges and made a big bang even when closing them gently)
5. Nice firework display on NYE.

However this doesn't make up for the things I didn't:

1. The food is awful. Our first meal gave us both stomach cramps. On another night, a prawn curry served on a pineapple was not great and the fish was way over cooked served on a bed of practically raw potatoes and onions. Partially cooked rice was aconstant feature.
The New Years Eve dinner looked nice - but was far too ambitious for the chef and ultimately wasn't good at all. Fish overcooked and overly presented at the expense of being prepared properly. The chef had dirty fingernails and the main bar was rarely wiped down (a visit in the middle of the night because I couldn't sleep saw it swarming with flies). The kitchen must have been filthy - this is the sort of place Gordon Ramsey has a fight with a chef or owner in denial in "Kitchen Nightmares".

I was told that the restuarant had "won many awards", but none were on display. Why would you win an award and then not bother to display it? Exactly - it hasn't won anything worth mentioning.

2. NO ONE is on site in the middle of night and no security was visible - no emergency number was issued either. If ever a resort was an opportunity for an armed gang to attack - this is it.

3. Chewing gum on the seats.
4. Pool not clean and had that greasy film on the surface.
5. Jacuzzi next to the room was corroded, manky, dirty and not somewhere you'd want to spend anytime. The outdoor shower didn't work properly. I asked for a refund and it was provided.
6. The indoor shower needed attention every day, had electrical wires hanging from the unit by the ceiling.
7. Whilst the staff went to great effort to get the place looking nice for the New Years Eve dinner, it was all on a communal table. This can be OK in some situations, everyone seemed to be putting on a brave face. Why do this when most couples or families go away to spend time together.
8. The same NYE dinner had a table of nice looking pesticos or tapas - unfortunately these didn't taste that good as they had gone soggy. There is a reason why finger food at parties are freshly made in small batches - so they taste good!
9. Same NYE dinner - they served awful, heartburn inducing wine - including the white/rose that they didn't seem to think needed to kept on ice on a balmy 24C Brazillian night!
10. The NYE dinner was included in the price - so it's my view they skimped on ingredients - it showed.
11. The gardens look very scruffy for being 5 years old in a climate where plants grow very prolifically. The gardeners didn't do much from what I saw and the plants looked very tired and somewhat neglected.
12. Whilst the staff were nice (Junior was a nice guy) they were pretty slow and often one guy was doing everything. They all need a bit of training generally - one day I watched a guy picking his nose very thoroughly for nearly a minute.
13. The shuttle to/from Morro is pretty erratic and often involves stopping by at random houses to run errands (Morro itself might be nice out of season - it was like Falaraki in peak season - very crowded with students)

The worst place we stayed at in Brazil in a three week stay. I would personally avoid this if you have the choice and frankly, given the size of Brazil's coastline - give Morro a miss altogether.

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank coops9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharlesBahia, owner at Anima Hotel, responded to this review, January 16, 2010
Dear Guest,

It is the first time we are using the possibility to answer to a review left by a guest, and we decided to do so because of the seriousness of the assertions in this review.

I would start saying that the New Years Eve dinner is the one in which we invest the most during the year (quality and time) and for which ingredients are selected few days before and brought to the hotel a day before, or even the very day. Bills and records can be shown to testify this. We could also attest that 4 foreign guests have already come here especially for New Years Eve two consecutive years with full satisfaction.

We never mentioned, nor has any media support ever mentioned that we were rewarded with specific prizes about the restaurant (only satisfactory reviews from guests). This is why you did not see any award shown in our restaurant.

You have been unsatisfied with the way to cook a fish, during the only other dinner you had at our restaurant aside the New Years Eve dinner (your restaurant bills and check-out bill can testify this, as we keep all records), and we remember it from the explicit way you told us at that moment. We really apologize. This was a mistake from our kitchen, as it happens in many good restaurants. However, you refused our offer to change the meal at no expenses for you.

We did refund R$ 500,00 to your bill for a completely different reason that the one you are criticizing in your review (bad quality of food) : We (and all the region) had a serious dry-off from our wells and no water was available in hotels for 2 consecutive days. This is the reason why you asked a refund, especially because you had an outdoor whirlpool that could not be used. The critical situation of all the infrastructures here and around may have cause – certainly – the fact that your outdoor whirlpool has not been cleaned during these days (because impossible to use and because the cautious use of the rare water we had at that moment).

Our shuttle (a VW Kombi) is clean inside. Roads and nature conditions here may give dust and sand all over the vehicle while traveling, but we clean it everyday. And yes, some persons can step into the shuttle during the trip between hotel and village : We are located in a very secluded place, with extremely poor development and absolutely no public transportation. It is a common agreement on the island that hotel’s vehicles may give a ride to workers or women with children who may need to. We believe that if you decided to travel in such poor part of this poor country, you will understand this human way of working in tourism here.

The price of 250,00 Pounds per night (giving R$ 718 Brazilian Reais) you are mentioning (as being far too expensive) is not the regular price of our hotel. It is a package price for 4 nights for the most expensive period of the year. This high price is justified by :
- expenses for fireworks and special decoration
- raise in all prices for food and suppliers at this special period
- special dinner with cocktails, wines and Champaign included
- high compensation for employees working extra hours in a holyday period
Our regular price is R$ 300 (Brazilian Reais) per night.

About security : we cannot accept your statement. We hire (bills available), as other hotels, 3 persons as private security for our 15 acres property. The guards may move all around during the night and are not necessarily at the front desk when you go there in the middle of the night.

You may have seen flies on the bar during the night (it is a tropical place), but every morning, bar is cleaned before service and all day long.

Unfortunately, we have no argument to prove that your statement about chewing-gums on the chairs is wrong.

We hope that these explanations will bring a necessary complement of light on what occurred. We tried to be as factual as possible and checked with all the people involved to make sure that this answer was as close as possible to the events. Based on this complement of information, hope that further visitors will balance their judgment between your review and the others we have since 2006.

We remain at your disposal for any additional information.
Best regards,

Philippe WATEL
Owner Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
137 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed December 26, 2009

When you arrived at Morro de Sao Paulo, the island looks like just ´another tropical island with blonde surfers and dreadlock guys listening to loud Bob Marley music ´ , this is on the main road and beach 1&2 of the island. If you lookin for the buzz and fun of a tropical island, live music, little seafood restaurants, bars etc> Book pousadas located on beach 1/2/3. Just a word of caution, the arrival on the dock and the way to the main place to catch your shuttle is not elderly or disabled people friendly, take that into account> Those with heavy luggage will find it hard and may prefer hire o local guy to carry their cases and bags for them (10R$ each piece of luggage). Now back to our business Anima Hotel : the hotel is located on the 4th beach which is on a totally different planet : it is secluded, isolated, so calm, just you, the waves, cool ocean breezes. Location is perfect to relax and get rid of the stress accumulated during the year. The shuttle ( around 4 a day each way Town-Anima Hotel) ride is bumpy and long, min 25 minutes, do not expect a fancy 4x4 vehicle, it´s an old VW flower power aged van. Bungalows are well distributed in a wonderful natural environment, coco trees, palm trees. Well separated from each other too. Spacious, clean, good bed and mattress and pillows too! Hot shower, private toilet. The area around the reception and the pool is really really nice, lot of handycraft, small pool and an even smaller pool for kids, but enough for us. The sea is just 15 meters away (when the tide is high), when it´s low, seems at first sight that the water had just disappeared....it´s 500 meters away> Beach 3 is not really for swimmers, you have to walk a mil ( I wrote 1 mile!) to find water deep enough to swim, go to beach 3 to swim> Many excursions organised : horse riding was cool, natural pools excursion is a must too> Breakfast is healthy and hearty too, natural products, food is excellent and moderately priced as well as beverages, tasty and original menu> Free wifi in the lobby area, very friendly staff, we enjoyed every moment of our stay and those 6 nights just seemed so short> I will definitely come back. My tip for food. Go to the beach in front of the hotel, turn left, and walk for about 10 minutes, pass a first hotel with a pool, a second one, you will find next to a pousada a simple restaurant (not the restaurant of the pousada) 4 tables under a palmed roof, a white menu of the beach, it was recommended to us by a local: we had the best fish and seafood of our trip. Delicious. We loved and more our stay at the Anima hotel

  • Stayed December 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LatinPedro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dmeg
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 4, 2009

Morro de Sao Paulo is an amazing place and Anima is the most extraordinary hotel on the island. Anima is situated on the fourth beach, well away from the "touristy" areas around first and second beach. There were moments when we found ourselves completely alone on a secluded beach in the middle of the Atlantic ocean. Simply amazing. The hotel itself is a collection of individual bungalows, each one quaint and stocked with 2 hammocks for lounging. The staff at Anima couldn't be more charming and helpful. Overall, HIGHLY recommended

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dmeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
4 of 5 bubbles Reviewed November 23, 2009

Anima is a good 15 minute drive from the main town of Morro, and that is what is so wonderful about it. You feet totally cut off from the busy and hectic part of the island, but can relax knowing it is there, just in case you get cabin fever!

The bungalows are incredibly clean and comfortable - the odd bug finds its way in, but that's to be expected. The air con works well and the shower is quite powerful (not overly hot, but not cold either).

The staff are incredibly friendly and the food was the best we experienced during our entire time in Brazil.

Absolutely incredible value for money!

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LondonBelle28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv
Level Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed September 27, 2009

We stayed 4 nights at Anima hotel during September and we loved it!
I would start by describing how we got to Morro since this was one of our concerns.
You can get to Morro from Salvador either by plane (recommended but expensive) or by direct Catamaran in the open ocean – which we were warned not to take since many people get sea sick in it, or by land transfer – which we took from a travel agency called Zulu Turisimo (located in Morro).
The land transfer begins by taking a boat (…) to Itaparica - this sail is calm since its just crossing the bay, then taking a van to Valenca bay, and from their a short sail in a speed boat to Morro. In total this takes about 3 hours. This transfer was very organized and we recommend it. Of course you can do it also by yourself but we didn’t want to worry.
Now back to Anima: The hotel is superb! It is right on the 4th beach and has a great view from the restaurant and the pool.
The cabins were very nicely decorated and had a big bathroom. On our first two nights we stayed in a cabin with a Jacuzzi (No 2) which was closer to the beach and then moved to a cabin without one (No 9). Both cabins were the same from the inside although we liked more the first one. There is also a Wi-Fi connection in the lobby and the pool area which we used.
The owner, Philipe, was very helpful, giving us many advices and always welcomed us with a smile.
As I mentioned, the hotel is located on the 4th beach which is a 25 min ride from the Villa. Some people may find that as a downside but we thought that it was an advantage since you have your piece and quiet and you can use the hotels shuttle service to get to the Villa. Our comment regarding the shuttle is that the hotel should add one more transport hour to make it more convenient.
The hotel beach is right in front of the natural pools and some nice corrals. We went two times to snorkel there and one of these times we used the hotel boat so we could take our cameras with us – it was great!
One day we took the tour to Boi peba island and although Philipe warned us that there are many "guides" on the island that will try to earn a few Reals, we found ourselves in a group walking after one of these kids. Our excuse is that we don't know Portuguese and just followed our group…but our advice to you is don't take these "guides". Just ask the boat guy before you get down on the island when he'll be back to pick you us and from where and then enjoy your time on the Island.
We ate a few times in the hotels restaurant and enjoyed every time. We recommend on their soufflé, it was one of the best we had.
To summarize it all – we really enjoyed our stay and definitely recommend this hotel!

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank World_Traveler_TV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Anima Hotel

Property: Anima Hotel
Address: Praia Do Encanto, S/No., Morro de Sao Paulo, Ilha de Tinhare, State of Bahia 45428-000, Brazil
Location: Brazil > State of Bahia > Ilha de Tinhare > Morro de Sao Paulo
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Morro de Sao Paulo
#2 On the Beach Hotel in Morro de Sao Paulo
#2 Romantic Hotel in Morro de Sao Paulo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Anima Hotel 3.5*
Number of rooms: 9
Official Description (provided by the hotel):
Situated on the beach, the Anima Hotel is nested amidst 15 acres of private tropical forest crossed by a river. Its nine eco-friendly constructed bungalows are decorated with arts and crafts items from the various regions and cultures of Brazil. ... more   less 
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Also Known As:
Anima Morro De Sao Paulo
Anima Hotel Morro De Sao Paulo, Brazil

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