Carlos, Wendy and Charlie. Best dive ever 2 dives expedition. Very clear and straightforward... read more
Carlos, Wendy and Charlie. Best dive ever 2 dives expedition. Very clear and straightforward... read more
Great Day on the water with Charlie and Capt. Hubert exploring the Sonesta Wrecks and more. We... read more
I am a 20+ years PADI DiveMaster and Master Scuba Diver, with over 400 dives. I mention this so that you can distinguish this review (with every respect) from one from someone new to diving who might be thrilled with rather less.
I dived on three days (6 dives) with Mermaid, with my wife (who is newer to diving - OWD with 20 dives) in May 2016. From our very first interaction with the company when we booked our diving online in advance, it was clear that this was a well-organised outfit.
We went to the dive centre (which is just off the main 1A/B road) the day before our first dives to look it over, and to fill in our waiver forms. We met the business owner Carlos, who is an out-and-out diving professional (commercial diving background). The centre is lovely with small pool, seating area, and BBQ (see photos). The shop is reasonably well stocked, and the rental kit in very good shape. We were offered free hotel pick-up, but chose to drive to the shop each day (for our convenience).
Mermaid does two dive trips most days - a two-tank in the morning and a one-tank in the afternoon. Each is preceded by an intelligent safety talk from Carlos. It is factual, helpful, and (frankly) overlooked by some companies I have dived with. You are made to feel REALLY safe. Carlos's took us in a beaten-up minibus from the shop to the boat, which is located in Oranjestad harbour 10 minutes away. The dive boat is my favourite sort - big enough, but not too big (hate RIBs for diving). It holds 8-12 divers perfectly. It has a fresh-water shower (hose), marine head and easy access points at the rear.
Hubert drives the boat (really nice man) and there are a couple of dive leaders. We thought that Caniciou was a truly FANTASTIC 5* dive leader. Really knew his stuff, and where to look for interesting sea life. He taught me to spear-fish for (the hated) lion fish, and we caught three - which he fed to morays.
There are some great dive sites here - we liked the DC-3 wrecks the best. But all six dives we did were excellent with lots of sea life to enjoy.
When all was done, we stamped our dive logs, and Carlos gave us a Mermaid t-shirt each (free) as a souvenir. In my opinion, this is a perfect dive centre and I highly recommend it to you.
If my review has informed you, please reward me with a "Helpful" vote - thank you.
My husband and I are relatively new divers, and we did the 3 dive package. It was our first trip to Aruba, and we had no idea what to expect. From the first email I sent asking a bunch of questions to the dive experience itself, Wendy and Carlos were incredibly kind, helpful, and professional. They picked us up at our hotel which saved us time and money. Canicio, Hubert, and the other dive guides were very professional and top notch divers. They are very safety conscious, but know how to have a good time They point out interesting animals and reefs underwater so we don't miss anything. They made us feel at ease and helped when needed. I learned how to be a better diver on this trip, while enjoying the amazing views!!! We will definitely be back, this entire company is so fun, professional, and the ideal company to dive with!!!
This is the second year I have used Mermaid dive center and its the only place I will use while on the island. Very friendly and professional and safe. Last year I was going to use them and I obtained an injury and could't dive so they graciously gave me a credit for this year. They dive the south side of the island which is the best side to dive.
Did a four day package dive with these wonderful people . Eiight GR E AT dives, wonderful boat, great equipment. Canicio is a GREAT dive master, professional. Made sure everyone was safe and taken care of. Captain Hubert was always there to get us quickly out of the water at the end of the dive. Entire staff and owners are friendly and helpful. I wouldn't dive with anyone else.
Carlos and Wendy are running a quality dive shop. They are focused on safety. As a new open water diver, they made me feel safe on my first open water dives after certification in the US. Once you hit the boat, the captain Hubert makes you smile, such a nice and happy guy. All three dive masters that I dove with are top notch. They watch out for your well being and also point out things you might miss. I cannot say enough good things about Canicio - great dive leader!! He combines safety with fun. I will use Mermaid in all my future dives in Aruba.
Carlos & Wendy run a great operation with a dedicated & engaging staff. This is a dive operation with character. Most of the things you might read about Carlos in other reviews is true - He & Wendy are committed to running a safe, professional operation, & if divers want to cut corners, go somewhere else.
My wife & I took a refresher course with Wendy, as we hadn't been diving in a while. All of our boat dives were drift dives with Divemasters Canicio & Albert, who were very professional, & pointed out many critters we would never have otherwise seen.
Lionfish have proliferated in the waters of Aruba, for which the Divemasters & sometimes other divers would carry spears. The lionfish would then be either kept to be consumed, or chopped & fed, (spines removed), to lucky eels.
Captain Hubert took care of us well on board the boat, which he operated smoothly, & was helpful with gear.