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“Beautiful villa in a superb location”

Review of Opal Villa

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Very good
6 reviews
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Overview
Villa -
4 Bedrooms, 4 Bathrooms, Sleeps 8
Noord, Aruba

Reviews from our community

Very good - based on 6 reviews
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Reviews from our community

Date | Rating
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English first
English first
Any
English first
TinaM1369
Brewster, Massachusetts, United States
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Nice home, but not so secure!”
Reviewed February 8, 2013 for a stay in January 2013
4
people found this review helpful

Great home, worked well for our needs. We had a problem with the safe to start, was just sitting on floor not secured to anything also wasn't even working. I called the company regarding this, they said they would send someone by and no one ever showed up. 2 Days later the alarm system stopped working, so I called again. Someone was supposed to come out and look at it, and no one ever showed up. So, we were there for 8 days with no safe, which they assured me they had, and I guess they did, it just didn't work. ^ days with no security alarm.I was very disappointed . The last night there while we were out for dinner, the house was broken into. we all had been carrying our cash and credit cards on us thank god. The took 2 brand new Asus transformer tablets, brand new IPhone, Ipod touch, Pair of sunglasses, two pairs of headphones another cell phone and scary enough we passed the vehicle leaving the neighborhood on our way in, the car went flying sideways around the corner and past us and we all knew it wasn't good. We believe someone was watching at the beginning of the neighborhood and tipped them off that we were coming! We are very grateful that we did not have a confrontation with them! Also very disappointed with the maintenance ability from Aruba Happy rentals. We usually stay at a resort when we visit Aruba, and will definitely be going back to a resort, the security is much higher.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: It was convenient for a big group.
Liked least: Security
Traveling group: Extended Family
Your age range 35-49
Would you recommend this hotel to a friend?   No.
Recommended for:
Friends getaway People with disabilities
Older travelers Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Feb 7, 2013
Dear Guest,

we fully agree that this was a very unfortunate situation, not something you expect during your holiday. After this incident we installed a brand new safe and we took immediate action to make the house more secure for our future guests. Since this incident and making improvements to the villa we welcomed several guests that really enjoyed their stay.

Management Aruba Happy Rentals
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Reviewed January 27, 2013 for a stay in January 2013
1
person found this review helpful

Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Recommended for:
A romantic getaway Older travelers
Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Jun 13, 2016
Thank you for choosing our vacation home and for sharing your feedback with us. Indeed Mondanza Villa is a wonderful vacation homes on a great location with many wonderful amenities. Please do not forget that we have repeaters discount in place.

We look forward to welcoming you back soon

With happy regards,
Marleen Kokke
Aruba Happy Rentals
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
DC
Reviewed January 8, 2013 for a stay in December 2012
1
person found this review helpful

Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Recommended for:
A romantic getaway People with disabilities
Older travelers Luxury-minded travelers
Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Jan 8, 2013
Dear Mrs. Battle,

Thank you for your wonderful review for this spectacular villa and for choosing us! It was a great pleasure to host you and We hope to welcome you and your loved ones again soon.

Kind regards,
Management Aruba Happy Rentals
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Breda
Reviewed January 1, 2013 for a stay in November 2012

Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Recommended for:
Older travelers Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Jan 1, 2013
Dear Guest,

Thank you for your review and for choosing us. We hope to welcome you and your loved ones again soon.

Kind regards,
Management Aruba Happy Rentals
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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