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All reviews marina mall lulu hypermarket nice clean hotel hotel building great location within walking distance other hotels starbucks supermarket suite gym taxis business airport
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8 - 13 of 57 reviews
Reviewed February 6, 2018

The apartment is large. The kitchen has only a refrigerator and a water boiler. the furniture is average. Good Staff. breakfast is OK. Finding a parking is difficult sometimes. Location is somewhat good.

  • Stayed: January 2018, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Fahad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2018

Although building from outside seems old but the rooms are clean. friendly staff, the location is great with Starbucks within the hotel building. The things that I did not like is that I had to wait more than 2 hours to get my room although I arrived in the afternoon period, it is difficult to find parking, breakfast variety could be better (very limited selections) bathroom should be a bit bigger, the space between the main door and floor tile is almost 3 CM which allows noise from outside and light to come in the room

Room Tip: Better select superior suite, normal rooms are very small
  • Stayed: January 2018, traveled on business
    • Value
    • Rooms
    • Service
1  Thank qasemahm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2017

The rooms are clean and withing a 4 star hotel standard. The location is great with Starbucks within the hotel building.
The things that I did not like:
1- The toilet is somehow small and the WC is so close to the wall which is not convenient.
2-The parking is limited to the area in-front of the hotel. With the Starbucks customers, it is even harder to get a park.
3-I wanted to have connected rooms, but the hotel advised me that they do not have such facility in the hotel so I got two rooms near each other. To my surprise, both of the rooms I got had connecting doors to other rooms. It seems connected rooms are available for certain type of rooms. I should have been informed by this.

  • Stayed: December 2017, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Sameer A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2017

First stay in a Best Western hotel which I selected on price only as my usual brands were prohibitively expensive. Check is was smooth, staff friendly enough. Got an unexpected upgrade to a junior suite which was welcome. Large, comfortable room if a little dated. Breakfast was decent enough, gym ok also. Location is fine for business meetings with two malls within walking distance. Good value option in an expensive city

  • Stayed: October 2017, traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank pmclondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2017

The staff are unfriendly, not helpful and unprofessional. When I completed the check in procedure and went to my room, a housekeeper came to my room asking for my marriage certificate as the reception staff forgot to ask for it. I told the reception staff that he should not send any one for such a private document he should have come to my room or call me if he need to see the certificate. The staff did not apologize and started arguing with me. Also, I found the staff not welling to help tourists with information about visiting places in Kuwait. They give very brief and short answer with a very conservative way showing that they are not welling to waste their time with you although they had nothing else to do at that time. For the room, I found the bed sheets and pillow were dirty and they did not replace them.

Room Tip: Not good for tourists.
  • Stayed: September 2017, traveled as a couple
    • Value
    • Rooms
    • Service
Thank WW54321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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