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“Thank u Recency Hotel”
Review of The Regency Kuwait

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The Regency Kuwait
Ranked #2 of 13 Hotels in Salmiyah
Certificate of Excellence
Rome, Italy
Level Contributor
3 reviews
“Thank u Recency Hotel”
Reviewed February 7, 2014 via mobile

The hotel is eccellent, clean and wonderful. I suggest that everyone that visit Kuwait stays in the Regency Hotel. The GM is always available and ready to assist you at any time.
Thank you very much Regency Hotel, I will try to come back as soon as possible!!!!!
Fs

Stayed February 2014
Helpful?
Thank Filippo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regency K, General Manager at The Regency Kuwait, responded to this review, February 8, 2014
Dear Filippo,

Thank you for your kind review posted on Trip Advisor.

We are delighted to know that you had a pleasant stay at the hotel. Thank you for offering us your valuable feedback.

We hope that we may have the opportunity to welcome you back soon to The Regency.

Yours
Mr. Aurelio Giraudo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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508 reviews from our community

Traveler rating
    389
    87
    21
    9
    2
See reviews for
72
48
23
281
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Daman and Diu, India
1 review
Reviewed February 6, 2014

I have been staying with my wife and my kids @ regency,nice hotel with excellent view from the lobby terrace very nice stuff and all reception are welcoming specially ayman from tunisia very friendly personality he didn't make late upon the checkin,rate little bit hight but the room was clean with good furniture,I hope I will visit this hotel again.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zarl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regency K, General Manager at The Regency Kuwait, responded to this review, February 8, 2014
Dear Zarl,

Thank you for choosing The Regency for your stay and for your kind review posted on Trip Advisor.

We have shared your wonderful comments with Mr. Ayman Moureghi, the management and associates. Thank you for taking time to offer us your valuable feedback and we do hope we can continue the good work.

Looking forward to welcoming you back soon to The Regency

Yours
Mr. Aurelio Giraudo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait City, Kuwait
1 review
Reviewed February 5, 2014 via mobile

Having stayed at The Regency hotel for a couple of nights I can just about say that it is one of the better hotels in Kuwait but that is not saying much.
Starting at the check-in we were checked in by an Egyptian employee whose name escapes me. This gentleman was not as welcoming as I had anticipated I would be. The manner with which he handled my check-in was borderline rude, he did not welcome us, and demanded our documents rather than request them. It was like we were dealing with a government employee. He then made us sign a document entitling the hotel to kick us out at their own discretion, which I duly signed due to the fact that I was with my wife and did not want to cause a scene.
The bell boy who was carrying our luggage as well as the valet drivers were much more helpful and curteous than the afore mentioned person at check-in.
The lobby was huge and beautiful. The rooms while pretty were a bit on the small size but the bathroom was rather large when compared to the room. The room service food was delicious.
At check-out we were received by a person by the name of Dino who was great at servicing us even though he sounded a bit desperate in trying to get us to return.
Now to the important part, my wife forgot her jewellery in the room. We didnt realize that they were missing until I received a call from the hotel informing us that we had forgotten them. So I would like to thank Mr. Priya Raj for returing them.
If it wasnt for Mr. Raj, I would have been a very disgruntled guest. So management has him to thank if I were to return again.

Stayed February 2014, traveled as a couple
Helpful?
Thank Ahmed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regency K, General Manager at The Regency Kuwait, responded to this review, February 6, 2014
Dear Ahmed,

Thank you for choosing The Regency for your stay and for the review on Trip Advisor.

We are sorry to notice that you were disappointed and understand that your room was not as large as per your expectation, however to advise we have various type of rooms from superior to large suites, fully equipped and at different rates.

Thank you for your kind compliments towards our associates Dino from the reception and Mr. Prajapati Rai from Housekeeping.

We have addressed your concerns to the management and hope on your next visit you will find a change. Thank you for offering us your valuable feedback and hope that we may have the opportunity to welcome you back to The Regency in the near future.

Yours sincerely,

Mr. Aurelio Giraudo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hawalli, Kuwait
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 1, 2014

Regency is a very nice hotel, so luxurious and fancy, staff was excellent and friendly. So clean, and the bathrooms are amazing.
on a side note, it is very pricey so be prepared with a high budget. The laundry service cost me about $70 for just for steaming a dress. Also I highly recommend the hotels buffet over room service, less expensive and the food was absolutely delicious. Besides that, our experience was perfect, couldn't imagine a better place to spend our honeymoon! Thank you. :)

Room Tip: 408 - Great ocean view!
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tattah84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regency K, General Manager at The Regency Kuwait, responded to this review, February 3, 2014
Dear Guest,

Thank you for your kind review posted on Trip Advisor.

We are delighted to know that you had a pleasant stay at the hotel and do hope we can continue the good work.

Thank you for taking time to offer us your valuable comments.

Looking forward to welcoming you back at The Regency, Kuwait.

Yours
Mr. Aurelio Giraudo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wakrah
1 review
Reviewed January 21, 2014 via mobile

Very cool hotel in terms of service and excellent crew and I hope you experience in this hotel.

will be another visit in the near future

because This hotel will not be left by scrubbing or discover perimeter of the hotel

The rooms are spacious and the bathroom is excellent and placemats Excellent

Stayed January 2014, traveled on business
Helpful?
Thank vivaqtr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regency K, General Manager at The Regency Kuwait, responded to this review, January 25, 2014
Dear Guest,

Thank you for choosing The Regency for your stay.

We are very grateful for your kind compliments posted on Trip Advisor. We have shared your comments with the management and associates.

Thank you for taking time to offer us your valuable feedback.

Looking forward to welcoming you back soon to The Regency!

Yours
Mr. Aurelio Giraudo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dammam, Saudi Arabia
1 review
Reviewed January 19, 2014

Everything was excellent. Hotel staff is very friendly and provides an outstanding support to the guests. Special thanks go to DINO who is working in the hotel reception. He reflected and the represented the hotel service in a world class and remarkable way. He is very helpful, polite, and provisional in dealing with customers. Actually I had no idea about the hotel before but I liked it so much after I received the extraordinary reception from DINO. Food was excellent and room services as well. I would give the hotel 7 stars if the standard rooms are little bit bigger as well as the bathroom …

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Abdulhameed111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regency K, General Manager at The Regency Kuwait, responded to this review, January 21, 2014
Dear Mr. Abdul Hameed,

Thank you for choosing The Regency for your stay.

We are thrilled to read such a high recommendation of our hotel on Trip Advisor and wish to extend our sincere thanks to you for taking time to offer us your valuable feedback. We are pleased to inform you that the superior level rooms start at 34 sq m up to 50 sq m in deluxe categories. All the rooms and suites are designed to accommodate all requirements at different price levels.

We have shared your wonderful comments with the management and Dino.

Looking forward to welcoming you back soon to The Regency!

Yours
Mr. Aurelio Giraudo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Slovenija
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed January 8, 2014

I loved my stay in Regency ones again. As i like to say, home away from home :). I was given a great room. Personnel are beyond excellent, very helpful and kind. Food amazing. ..All is perfect in Regency Kuwait. Thank You !

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ManicaSlovenija
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regency K, General Manager at The Regency Kuwait, responded to this review, January 8, 2014
Dear Manica,

It is our pleasure to welcome you back and thank you once again for choosing The Regency for your stay.

We are pleased to know that you have found your 'home away from home' at The Regency.

Thank you for your valuable support and recommendation on Trip Advisor.

Looking forward to welcoming you back soon to The Regency!

Yours,

Mr. Aurelio Giraudo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Regency Kuwait

Property: The Regency Kuwait
Address: Al Bida'a, Al Tawoon Street, Salmiyah, Kuwait City 22012, Kuwait
Phone Number:
Location: Kuwait > Kuwait City > Salmiyah
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Salmiyah
#1 Business Hotel in Salmiyah
#2 Luxury Hotel in Salmiyah
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Regency Kuwait 5*
Number of rooms: 203
Official Description (provided by the hotel):
The Regency Kuwait, a five star deluxe property, is Kuwait’s most exclusive hotel and the ideal haven for both business leaders and discerning leisure guests. ... more   less 
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Also Known As:
The Regency Kuwait

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