We spent our anniversary weekend at the Ganim hotel. At first I was apprehensive since this is an old hotel that has been renovated but was pleasantly surprised at the size of the room. When making the reservation I asked for a room with a view (I believe they all overlook the Dead Sea) and away from the noise (not overlooking the pool). We got what we asked for. the only downside was that the room was made up for one person but as soon as we called the desk they sent someone right away to bring another chair, set of towels , spa slippers etc.
Basically everyone went out of their way to help us and to make our stay pleasant. We had one problem with the lights in our room and i mentioned this in a letter i left when checking out. I was really surprised when i recieved a phone call from the general manager just 2 days latter. This if nothing else proves to me that service is important to them and that they take these remarks seriously. I've stayed before at the Isrotel at the Dead Sea and although it is considered a 5* hotel while Ganim is only a 4* I think that the Ganim is nicer and it is not worth paying extra for the other hotel. Unfortunately there are no balconies or bathtubs at the Ganim but this really wasn't a problem. One thing that could be improved upon is making sure that there are towels available at the pool. We went down at 8:30 and already there were no towels available at the pool or spa and we had to wait 10 minutes for some to be brought. I can understand this happening latter on in the day but already at 8:30am? all in all we will definately return to this hotel. We try to go often to the Dead Sea and we have tried just about all of the hotels down there and this one is definately a good choice for its price.
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- Also Known As:
- Isrotel Ganim Dead Sea, Israel