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“Dream Vacation”

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Leonardo Plaza Hotel Dead Sea
Ranked #8 of 17 Hotels in Ein Bokek
Certificate of Excellence
Hadera, Israel
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Dream Vacation”
Reviewed December 10, 2013

We stayed at the very end of the week and we were impressed by the better team of the hotel.
It started in the reception, past service rooms, through the lobby bar and dining room staff and of course to the hotel's spa. For us hospitality of the staff gave us a good feeling of being unique and true freedom and fun.

Room Tip: Subject cleaning room and maintenance of the rooms at all should be a little better.
See more room tips
  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hanan a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,052 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Netanya, Israel
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 9, 2013

i was in vacation with my famely in this wikend and i must say that :
1 food: first day was ok / not so good becose the serve somthing very special like Foie gras and its make long line of pipole thay waiting to get pice of this.
also the most of food was ok .
in friday eiv the foods was very very good/// i was surprised becose the food amezing/// so many kind of
traditional food and so tasty and have sushi and more and more.... but Desserts was Disappointing.
all include is somthing that i dont Understanding so well...
in the pool why dont have dairy ice cream? why yogurt only? why only ice sorbet? its winter now???!!! give somthing intresting for pipole.
also i know in eilat have for Example hot dog / hot corn ....



the room was nice and they clin evry day but Maintenance standards of the room need to fix.
Balconies not clin .

the Entertainment Staff was Excellent.

Guest Service work very slowly /i wait for someone to answer to order tawels such a long time in the phone/

Summary i say the that My impression was very good and i belive that i come back to this hotel in the Future.

for kids this hotel give alot of Opportunities to have nice Vacation

My score for this hotel is.... 7 from 10

yurman shmulick
israel

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank shmulick y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 6, 2013

the hotel resides near the Dead Sea, we arrived on Thursday for two nights, the room spacious and clean, the view from the room is amazingly beautiful, the food is very rich, a great selection of delicious dishes. Free drinks in the lobby, alcohol, cappuccino, soft drinks, a large spa, Jacuzzi, two saunas, salt water pool, therapeutic pool, quite an experience.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank oreleindor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 6, 2013

Check-in:
The check in was odd. The clerk insisted that it was booked for one person and not a couple. we had to prove to him that there were two people in the reservation for the room. He took his sweet time to talk to the manager and when returned processed the check in.

Room:
We clearly asked for two twin beds and not a king bed, but got a king bed room. We decided to just accept the room and not make a deal out of it. The room was fine. However, we had to call in order to get towels, as none were in the room.

Food:
Food was ok. Buffet style. Nothing fancy. But there were many flies during breakfast, which was unpleasant.

Spa:
Overall was fine. but the hotel ignores the little things... the paint was cheeping in several locations. the towel attendant wasn't always there to hand out towels.

Beach:
Had to go downstairs and across the street to access the beach. Beach was nice, with outdoors showers to wash off the salt.

Check-out:
The check out is at 11am which is a bit early. usually is at 12pm at other hotels. We were getting ready, showering and packing, when housekeeping entered the room WITHOUT knocking on the door TWICE BEFORE 11am. When we mentioned it to the front desk at check out, they said nothing about it, not even an apology. Just shoved a survey for us to fill out and that's it.

I will not return to this resort.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Elaine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fattal_Hotel_Chain, General Manager at Leonardo Plaza Hotel Dead Sea, responded to this review, December 8, 2013
Dear Guest ,
Thank you for choosing to stay at Leonardo Privilege Dead Sea Hotel and for bringing your comments to our attention.
Please accept our sincerest apologies on behalf of the hotel staff and myself for not succeeding in creating a fulfilling experience during your stay.
What you described concerning the level of service given by the hotel staff in different departments, does not meet the standards we wish to provide our guests with.
There is a detailed procedure related to workers entering guest rooms in order to respect the privacy of our guests. I was sorry to read this procedure was not honored, according to you, during your stay and for the inconvenience it caused.
Our guests’ comments regarding the level of service and the hotel in general is an important tool, one that enables us to continually improve and adjust our service to meet our guests’ needs.
Once again, I thank you for your time and hope that we will have the pleasure of welcoming you back to our hotel.
With best regards
Avraham Amar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 2, 2013

Great Spa, the spa itself and the staff that are working there were very helpful. In the dining room The food was very tasty and with a wide variety to choose from. The transportation to the sea was generally full up but was only a short walk.We rested and eat too much we will definitely return.
It is worth mentioning the Pâté at dinner will always be remembered. The following morning massage dipping in all of the pools and ending up with a cold bear by the pool.
Definitely will be returning

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ilan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 1, 2013 via mobile

I came with my family-22 members-children and adults,to celobrate a birthday.the crew of the hotel were wonderfull,especially HOFIT HERSHKOVITZ that was really amazing!!!
The food was very good,the rooms were clean and comfortable,we had the best time!!!

Stayed December 2013, traveled with family
Helpful?
2 Thank shiribeeri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 1, 2013

Enjoyable holiday

We arrived to the hotel for one night on Saturday, we were pleasantly surprised the level of cleanliness of the hotel, the food with a variety of every taste possible guest wants, really had everything from everything delicious.
Very luxurious spa, also went down to the Dead Sea transportation, shuttle service to Sea and the mall is free.
The vacation was very short but fun, wait until the next time

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rashalma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Leonardo Plaza Hotel Dead Sea

Property: Leonardo Plaza Hotel Dead Sea
Address: Neve Zohar | Mobile Post Dead Sea, Ein Bokek 8693000, Israel
Location: Israel > Dead Sea Region > Ein Bokek
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Ein Bokek
#6 Family Hotel in Ein Bokek
#8 Spa Hotel in Ein Bokek
#8 Luxury Hotel in Ein Bokek
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Leonardo Plaza Hotel Dead Sea 5*
Number of rooms: 280
Official Description (provided by the hotel):
Enjoy a luxury vacation with pampering spa treatments and breathtaking views of the Dead Sea. ... more   less 
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Also Known As:
Leonardo Plaza Hotel Dead Sea Israel

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