It was a toss up between Budget and another hotel for a quick getaway in Watkins Glen. Based on my telephone conversation with the Budget front desk alone, I declined to book there. Curt attitude, heavy accent, almost unintelligable, 2 word answers, smoking only rooms, then a rapid-fire phone number followed by "call my cousin next store - he has rooms".
Um, no thanks. Can't underestimate the power of a first impression. Maybe it's unfair to judge based this, but Budgets' management deserves to hear some feedback.
We'll see if the hotel where I did book - with a helpful and friendly first impression over the phone - lives us to their reputation once we stay there.
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- Also Known As:
- Budget Hotel Watkins Glen
- Budget Inn Watkins Glen