I recently stayed at the Harbor Hotel. When I checked in I was greeted by the "Welcoming committee" as the supervisor put it. The desk manager Mary and supervisor Matt checked me in and check in was friendly quick and they were light hearted but very professional. They both offered to take my bags up to my room and Matthew ended up doing it for me. They joked around with each other and myself and made me feel like they really wanted to be there and wanted me there as well. I went up to the room and was amazed at my view that was overlooking Seneca Lake. The housekeeping staff does a tremendous job here and I never had any complaints about room cleanliness or amenities in the room.We ate dinner at the Blue Point Grille and although I thought the menu was a little pricey it was well worth it over eating somewhere else in town.At dinner we came in contact with Britney our server and Fred the restaurant manager who are both excellent and kept the feeling of being welcomed at this hotel. check out was just as quick and courteous as check in and there was no issues on my bill and we will be sure to be back to vacation in Watkins Glen and stay at the Harbor Hotel. Thank you for great service, great staff and a great stay.
They told me that we were going to receive a survey in my email but I never did receive it and I wanted to share my experience with the management and other travelers to the area.
- Official Description (provided by the hotel):
- The Watkins Glen Harbor Hotel has been awarded a four diamond rating from AAA -The American Automobile Association. This distinction is given to hotels with refined and stylish accommodations and a high level of service and attention to detail. This award makes the Watkins Glen Harbor Hotel the top rated hotel in Watkins Glen, New York. At the Watkins Glen Harbor Hotel, our staff is proud to offer all our guests outstanding service! The hotel offers a variety of deluxe accommodations including six luxurious suites. We offer nightly turndown service, an indoor pool, fitness center and our professional concierge is on call to assist you and your family in planning your Watkins Glen vacation. ... more less
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- Also Known As:
- Watkins Glen Harbor Boutique Hotel